Dansko

Dansko is a 100% employee-owned comfort footwear company founded in 1990, best known for its iconic clogs designed for all-day comfort. The company offers a complete line of shoes including boots, sandals, heels, and flats for men and women.

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Dansko customer service

Dansko customer service

Use any of the convenient means below to contact Dansko customer service.

Phone (800) 326-7564
Web https://dansko.com/pages/contact
Email [email protected]
Dansko jobs

Dansko jobs

Dansko employees believe in the legendary comfort they help to create. We work together to make the best products on the market and keep improving every day. We find joy in collaboration and bring that joy to all we do.

View current Dansko jobs
location

Headquarters

33 Federal Road
West Grove, PA 19390
(610) 869-5765
[email protected]

Returns

What is the return window?
Dansko gladly accepts returns of unworn, undamaged merchandise purchased online for a refund or exchange within 60 days of original purchase.

Are there any items that are non-returnable?
Select items including accessories, socks, personalized footwear, and gift cards cannot be returned or exchanged. Footwear designated as "SALE" ending in $.98 are eligible for exchange or store credit only.

Who pays for return shipping?
There is no fee or cost associated with online returns on all full-priced footwear purchases. Effective with returns starting on 4/1/2024.

What if I received a damaged or incorrect item?
After starting your return, select 'received wrong item' under 'reason for return', and proceed through the exchange. You will be required to upload a picture of the item you received. Your order will ship out to you upon return carrier scan.

How do I start a return online?
Visit our Return Center to start your return. You'll need your order number, and either the email address associated with your purchase or the shipping zip code. Next, you'll receive step-by-step instructions and a prepaid shipping label, also sent to your email.

Editor's Take

So here's the thing about Dansko-they're basically the footwear equivalent of that friend who always shows up when you need them. Founded back in 1990 by a husband-and-wife team who stumbled upon these clogs during a horse-buying trip to Denmark (yes, really), the company has grown into something way bigger than anyone probably expected. And honestly? The story kind of writes itself.

What makes Dansko interesting isn't just the shoes themselves, though those iconic clogs are everywhere-hospitals, restaurants, classrooms. It's that they've managed to build this whole identity around comfort without sacrificing style. Notice how you see them on nurses and chefs, sure, but also on people who just want their feet to not hurt after a long day? That's the sweet spot they've hit. The American Podiatric Medical Association has given most of their shoes the Seal of Acceptance, which basically means podiatrists are like, "Yeah, these are legit."

But here's what really sets them apart: they're 100% employee-owned. Since 2012, every single person working there has a stake in the company through an ESOP (Employee Stock Ownership Plan). The founder, Mandy Cabot, literally handed over the reins to her employees and moved on to inspire other industries. That's not something you see every day in the footwear world-or any world, really.

They're also serious about sustainability. Both their headquarters and distribution center in West Grove, Pennsylvania are LEED certified, and they've been a certified B-Corporation since 2007. The Dansko Foundation, run entirely by employees who get 20 hours of paid volunteer time annually, has been doing philanthropic work since 2003. The company even matches charitable donations based on employee volunteer hours. It's the kind of stuff that sounds almost too good to be true, but it's all documented.

The shoes themselves feature this rocker-bottom sole design with anatomically contoured arch support-basically engineered for people who spend all day on their feet. And while they started with just clogs, they've expanded into boots, sandals, heels, flats, and more. They're sold at around 2,500 retailers across North America and have expanded internationally to Australia, New Zealand, Asia, and Europe.

What's kind of fascinating is how they've maintained their reputation over three decades. Footwear Plus Magazine has given them the "Plus Award" in the Women's Comfort category eight times. Eight times! And celebrities have been spotted wearing them-Julia Roberts, Heidi Klum, Tina Fey-which gives them this weird crossover appeal between practical workwear and fashion statement.

The company operates out of a facility with 46 Kiva robots helping with order fulfillment, which is pretty high-tech for a shoe company that started in a barn. But that's kind of the Dansko story in a nutshell: they took something simple-a comfortable clog-and built an entire empire around the idea that when you've got something great, you share it. And apparently, a lot of people agree.