Daz3D
Daz3D is a leading 3D content and software company that provides free 3D creation software (Daz Studio) and a marketplace with over five million inter-compatible 3D assets for artists, hobbyists, and professionals worldwide.
Daz3D customer service
Use the convenient means below to contact Daz3D customer service.
| Phone | (801) 983-6415 |
Headquarters
224 South 200 West, Suite #250
Salt Lake City, Utah 84101
(801) 983-6415
Returns
What is the return window?
Daz 3D has a 30-day money back guarantee on everything in the store except for Platinum Club+ Memberships and Gift Cards. When you make a purchase, please be sure to test it within 30 days of purchase.
Are there any items that are non-returnable?
Platinum Club+ Memberships and Gift Cards are NON-REFUNDABLE. Coupons are non-refundable.
How will I receive my refund?
They usually process it quickly, and the refund will be made in store credit, unless you request that it be refunded to the credit card you paid with.
What if I received a damaged or incorrect item?
If you find that the purchased product does not fit your needs, please submit a technical support ticket for assistance.
How do I start a return online?
You can reach Technical Support and Sales Support through the Help Center. You need to submit a ticket and include your order number and the name of the product you wish to refund. To prevent abuse of the refund policy, if customer returns are for an excessive dollar amount or repetitive in nature, Daz 3D reserves the right to decline the refund and/or to discontinue future refunds for the customer.
Editor's Take
So here's the thing about Daz3D - it's basically become this massive playground for anyone who's ever wanted to mess around with 3D art but didn't want to spend years learning how to model from scratch. And I mean that in the best way possible.
At Daz 3D, download our free 3D software and shop free and premium 3D models, animations, and more to create your realistic universe. The company's been at this since 2000, which is kind of wild when you think about how much the 3D world has changed since then. In 2012, Daz 3D shifted their strategy from selling 3D software and content to giving the software away for free and focusing more on the selling of the content. That move? Pretty genius, actually.
Here's what makes them different - Daz 3D's digital marketplace offers hobbyists and professionals tens of thousands of 3D products with over five million inter-compatible 3D assets for Daz Studio and other 3D applications. Five million assets. That's not a typo. You've got everything from hyper-realistic human models to fantasy creatures, clothing, environments, props - basically if you can imagine it, someone's probably made it for Daz Studio.
But here's where it gets interesting - Daz 3D has created the most artist-friendly digital marketplace, paying nearly $100 million to its global network of contributing artists. They've built this whole ecosystem where artists can create content, sell it through the platform, and actually make money. It's like Etsy, but for 3D models. And apparently it works pretty well, considering they've distributed that much cash to creators.
The company's headquartered in Salt Lake City, Utah, and they've been quietly serving millions of artists worldwide. With its free rendering software, Daz Studio, and its expertly curated content catalog, the company has served millions of professional and recreational artists worldwide for more than two decades. You'll find Daz-created art everywhere once you start looking - book covers, indie game assets, concept art, even that virtual Instagram influencer Shudu was created using Daz tools.
What's cool is how accessible they've made everything. You don't need a computer science degree or years of art school. The interface is designed so that beginners can jump in and start creating pretty quickly, but it's also robust enough that professionals use it for commercial work. It's that sweet spot between "easy to learn" and "actually powerful" that most software never quite nails.
And they keep evolving. They've recently launched Daz AI Studio, jumping into the AI image generation space while trying to do it in a way that benefits their artist community. Whether that'll work out remains to be seen, but at least they're thinking about how to keep artists in the loop rather than just replacing them.
The community around Daz is pretty active too - forums, galleries, tutorials everywhere. There's this whole culture of people sharing tips, showing off renders, and helping newbies figure out why their character's hair is clipping through their shoulders (a classic Daz problem, apparently).