dd's Discounts
dd's Discounts is a neighborhood discount retailer offering name-brand clothing, shoes, and home goods at 20-70% off regular department store prices.
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dd's Discounts · Jun 09
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dd's Discounts · Jun 03
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dd's Discounts · May 05
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dd's Discounts · Apr 20
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dd's Discounts · Apr 10
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dd's Discounts · Mar 13
dd's Discounts customer service
Use any of the convenient means below to contact dd's Discounts customer service.
| Phone | (800) 335-1115 |
| Web | https://www.ddsdiscounts.com/contact-us |
Headquarters
5130 Hacienda Drive
Dublin, CA 94568
(925) 965-4400
Returns
What is the return window?
Full refunds made on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase.
Do I need a receipt to return an item?
Please keep and use your receipt on all return and exchange transactions as there is a limit to the number of no-receipted refunds allowed by the system. A valid picture ID (Driver's License, State Photo ID, Passport or Military ID) may be required and will be entered into the system for refunds. Please note that your refund may be declined by the system.
Are there any items that are non-returnable?
Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or altered.
How will I receive my refund?
A five (5) day waiting period is required for a cash refund on all merchandise purchased with a check. If merchandise was paid for with a check, cash will not be issued for five (5) days.
What if I received a damaged or incorrect item?
dd's DISCOUNTS uses a refund verification system. All returns are subject to system verification.
dd's Discounts hours
| Sunday | 9:30am - 9:30pm |
| Monday | 9:30am - 9:30pm |
| Tuesday | 9:30am - 9:30pm |
| Wednesday | 9:30am - 9:30pm |
| Thursday | 9:30am - 9:30pm |
| Friday | 9:30am - 9:30pm |
| Saturday | 9:30am - 9:30pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local dd's Discounts.
Check my dd's Discounts hours
Editor's Take
dd's Discounts isn't your typical discount store-it's basically the treasure hunt you didn't know you needed. Think of it as Ross Dress for Less's younger sibling, but with its own distinct personality and a laser focus on neighborhood convenience.
What makes dd's different? Well, they're part of the Ross Stores family (you know, the Fortune 500 company pulling in over $20 billion annually), but they've carved out their own niche since opening their first store in 2004. The "dd" literally stands for "Deep Discounts," which tells you everything about their no-nonsense approach to pricing.
Here's where it gets interesting: while Ross targets a broader demographic, dd's specifically focuses on neighborhood shopping centers in communities where people want to start and finish all their shopping close to home. They're strategically located in 22 states, mostly concentrated in Sun Belt regions, with over 353 stores that feel more intimate than your typical big-box retailer.
The shopping experience is refreshingly straightforward. Fresh merchandise arrives daily, so there's always something new to discover. You'll find name-brand clothing for women, men, and kids, plus home goods, kitchen items, and bed & bath essentials-all at 20-70% off regular department store prices. It's the kind of place where you go in for a specific item and leave with three things you didn't know you needed.
What's particularly smart about their business model is the refusal to go online. While everyone's rushing to e-commerce, dd's doubles down on the in-store treasure hunt experience. You can't browse their inventory online or order for delivery-you have to show up, dig through the racks, and see what catches your eye. It's old-school retail in the best possible way.
The company's community focus shows up in their partnerships too. They work with Boys & Girls Clubs of America and conduct annual donation drives with First Book, collecting customer donations to provide books to local educational programs. It's the kind of grassroots involvement that makes sense for a neighborhood-focused retailer.