Deposit Photos
Global creative platform offering 300M+ licensed stock photos, videos, vectors, illustrations, and music files with AI tools and enterprise solutions for creators and businesses.
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Deposit Photos · Jun 24
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Deposit Photos · Jun 17
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Deposit Photos · Jun 10
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Deposit Photos · Jun 03
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Deposit Photos · May 27
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Deposit Photos · May 20
Deposit Photos customer service
Use any of the convenient means below to contact Deposit Photos customer service.
| Phone | (954) 990-0075 |
| Web | https://depositphotos.com/contact-us.html |
| [email protected] |
Deposit Photos jobs
Depositphotos is a company with flexible work hours and a remote-friendly culture. Our employees can work from any corner of the world, in one of our offices, or a mix of both depending on their lifestyle.
View current Deposit Photos jobs
Headquarters
115 W 30th St Rm 1110B
New York City, New York, 10001
(954) 990-0075
[email protected]
Returns
What is the return window?
We offer a 30-day period for refunds to users who have not downloaded any files from their plan. If you forget to cancel your subscription before the renewal date, we offer a 30-day period for refunds.
Do I need a receipt to return an item?
To request a refund, contact our Customer Support within 30 days of the purchase or plan renewal of the Subscription plan. You'll need to contact customer support rather than having a traditional receipt-based return process.
Are there any items that are non-returnable?
You can't request a refund if you have downloaded one or more files. You are eligible for a refund if you have not downloaded any files.
How will I receive my refund?
After 30 days, no refunds will be issued. Refunds are processed through customer support, though the specific method isn't detailed on their policy page.
How do I start a return online?
To request a refund, contact our Customer Support within 30 days of the purchase or plan renewal of the Subscription plan. You must contact their support team directly rather than using an automated online return system.
Editor's Take
So here's the thing about Deposit Photos-it's basically become the scrappy underdog that somehow made it big in the stock photo world. Founded back in 2009 by Dmitry Sergeev in Kyiv, Ukraine, this platform has quietly built up a massive library of 321 million files while most people were still figuring out Shutterstock.
What's kind of fascinating is how they've positioned themselves. As part of the VistaPrint family, DepositPhotos is a global creative platform with 300M+ licensed images, videos, vectors, illustrations, and music files. But unlike some of the stuffier stock photo sites, they've managed to keep that startup energy-you know, the kind where they actually respond to customer service emails.
The pricing structure is where things get interesting. Depositphotos offers very fair and reasonable prices compared to many other stock photo platforms. The affordability combined with the premium quality of the content makes it an outstanding choice. And honestly? That matters more than you'd think when you're a small business owner trying to make your Instagram posts look professional without breaking the bank.
Founded in 2009 and headquartered in New York, USA, Depositphotos is the fastest growing microstock agency in the world. We serve customers from over 192 countries, giving them support in 20 languages. That global reach isn't just marketing speak-it actually shows in their content diversity.
But here's where it gets a bit messy. The subscription model has some quirks that'll catch you off guard if you're not paying attention. Depositphotos does not send any notices (email, mail, phone, fax, etc.) regarding an impending On Demand plan renewal. So basically, you need to set your own reminders or you'll get auto-billed. It's not exactly customer-friendly, but it's not uncommon in the subscription world either.
The platform has evolved quite a bit from its early days. These are clean images, casual shots of the every day, minimalistic aesthetics, real people, natural light, and images that are actually embracing imperfections. In 2019, clients and photographers prioritize the mood and feeling in shots. They've definitely moved away from those cheesy stock photo clichés we all love to hate.
What really sets them apart is their contributor community. The Depositphotos library consists of 200 million files and includes a community of 100,000 contributors. That's a lot of creative minds feeding content into the system, which means you're more likely to find something that doesn't look like every other brand's marketing materials.