Dia & Co
Dia & Co is a personal styling service and online marketplace offering plus-size clothing and accessories exclusively for women in sizes 10-32. Founded in 2015, the company provides curated shopping experiences with free shipping and returns, featuring thousands of styles across hundreds of brands.
-
Dia & Co · Jun 21
-
Dia & Co · Jun 21
-
Dia & Co · Jun 14
-
Dia & Co · Jun 14
-
Dia & Co · Jun 07
-
Dia & Co · Jun 07
Dia & Co customer service
Use any of the convenient means below to contact Dia & Co customer service.
| Phone | (855) 631-3513 |
| Web | https://support.dia.com/hc/en-us |
| [email protected] |
Headquarters
175 Varick Street, 7th Floor
New York, NY 10014
(855) 631-3513
[email protected]
Returns
What is the return window?
All unused, unworn, unwashed or defective merchandise may be returned within 60 days from receipt. Returns received after 60 days will not be accepted.
Are there any items that are non-returnable?
Returns for items shipped directly from third-party brands, heavy items, and items purchased through websites like Amazon or Walmart cannot be processed through Happy Returns.
Can I return online purchases in-store?
Yes, you can return items in-person for fast returns and refunds through Happy Returns at over 9,000 drop-off locations nationwide. US-based customers can return all unused, unworn, unwashed, or defective merchandise within 60 days of the ship date.
What if I received a damaged or incorrect item?
In the unlikely event you receive an item that has a quality issue, please contact a customer service representative immediately to describe the problem using the contact information provided.
Editor's Take
Here's the thing about Dia & Co-it's basically what happens when someone finally asks, "Why are 67% of American women being ignored by fashion retailers?" And then actually does something about it.
Founded in 2015, this isn't your typical plus-size afterthought shoved in the back corner of a department store. Dia & Co offers personal styling and plus size clothing for women exclusively in sizes 10-32, with no subscription required and free shipping and returns. The model's pretty straightforward-you can either shop their online marketplace with thousands of styles across hundreds of brands, or go the styling route where you choose up to 7 items each month to try on at home, keep what you love, and send back the rest with free shipping both ways.
But let's talk about what makes them different. Most retailers treat plus-size fashion like an obligation. Dia & Co treats it like an opportunity. 67% of American women wear sizes 14+-that's 100 million women-yet this majority is systematically underserved by the retail industry, facing paltry options, unwelcoming environments, and a lack of representation. So Dia decided to flip the script entirely.
The company's gotten serious backing too-they raised a total of $94.34M before being acquired by FullBeauty Brands in April 2024. And they've been busy expanding, having purchased plus-size luxury retailer 11 Honoré in 2022, which shows they're not just playing in one lane.
What's kind of cool is their whole "representative retail" approach. They're not just selling clothes-they're building community platforms, running campaigns to combat stereotypes, and pushing for actual representation in fashion. It's the difference between a company that sells to plus-size women and one that's actually built around them.
Is it perfect? No. Will every box be a home run? Probably not. But for an industry that's historically treated plus-size women as an afterthought, Dia & Co at least showed up to play.