DipWell
DipWell is a family-owned beauty brand specializing in DIY dip powder nail kits that allow customers to achieve salon-quality manicures at home. They offer professional-grade nail products made in the USA with non-toxic, cruelty-free ingredients.
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DipWell · Jul 05
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DipWell · Jul 05
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DipWell · Jul 04
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DipWell · Jul 03
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DipWell · Jun 20
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DipWell · Jun 20
DipWell customer service
Use the convenient means below to contact DipWell customer service.
| [email protected] |
Returns
What is the return window?
All returns and exchanges must be processed within 30 days of receiving the order.
Do I need a receipt to return an item?
An order number must be provided to place a return or exchange.
Are there any items that are non-returnable?
For sanitary reasons, returns and exchanges on any open products are not accepted.
How will I receive my refund?
Refunds will be returned to the original form of payment. Credit card refunds usually take 5-10 business days to appear on your statement.
Who pays for return shipping?
Original shipping charges will not be refunded and a $15 restocking fee may apply. Return shipping fees are not refunded.
Editor's Take
So here's the thing about DipWell-they've basically cracked the code on making salon-quality nail dips accessible to everyone. This family-owned business has over 20 years of product development and manufacturing expertise in the beauty industry, and they decided to cut out the middleman markup that makes professional nail products so expensive.
What makes them different? Their dip powder kits let you achieve professional manicures in under an hour and remove them in less than 15 minutes, with manicures lasting 2+ weeks. That's pretty impressive when you consider most people spend way more time (and money) at the salon for similar results.
Their Instagram following exploded from 10k to 70k followers in just one year, and their community grew from 53k to 173k members in twelve months. That kind of organic growth usually means people genuinely love what you're doing.
The company operates out of Orange County, California, where all their products are designed, manufactured, packed, and shipped. Orders take 7-10 business days to ship since everything is packed to order, with free shipping on orders over $35.
What's interesting is how they've positioned themselves in the DIY beauty space. Many customers initially turned to their products when salons closed during the pandemic, and while DIY dipping wasn't their first choice, most ended up loving it. There's definitely a learning curve, but with each manicure it gets easier, and the process becomes truly rewarding.
They offer two main systems: The OG Dip System for maximum strength and durability (no UV/LED light needed, lasts up to 3 weeks) and the DipGel System. With over 200+ stunning shades available, all products are made in the USA with non-toxic, cruelty-free ingredients.