Do My Own
Do My Own is a leading online retailer of professional-grade do-it-yourself pest control, lawn care, gardening, and equipment products, helping customers save up to 70% compared to hiring professional services.
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Do My Own · Jun 18
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Do My Own · Jun 16
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Do My Own · Jun 11
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Do My Own · Jun 09
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Do My Own · Jun 02
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Do My Own · Jun 01
Do My Own customer service
Use any of the convenient means below to contact Do My Own customer service.
| Phone | (866) 581-7378 |
| Web | https://www.domyown.com/pages/contact-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
4260 Communications Dr
Norcross, GA 30093
(866) 581-7378
[email protected]
Returns
What is the return window?
DoMyOwn offers a 90-day return window from the date of purchase.
Do I need a receipt to return an item?
Yes, you typically need the original receipt or proof of purchase to return an item to DoMyOwn. This helps to verify the purchase date and ensures that you are eligible for a refund within the 90-day return window.
Are there any items that are non-returnable?
All items must be returned unopened, in their original condition at the time of sale, including the original packaging and all tags, labels, containers, documentation, etc (unless the product is defective or damaged). DoMyOwn does not accept returns for opened or used items unless the product is damaged or defective.
How will I receive my refund?
DoMyOwn will provide a full refund for returned items in their original condition, less any outgoing expedited shipping costs on your order. Once DoMyOwn receives and processes your return, most refunds are completed within 5 business days. You will receive an email confirmation once your refund is processed.
How do I start a return online?
You can visit DoMyOwn's Online Return Center to begin the return authorization process. After creating the return online, you will receive instructions via email on how to return the product.
Editor's Take
So here's the thing about Do My Own-they're basically the anti-exterminator company, and honestly? That's kind of brilliant.
Picture this: you've got ants marching across your kitchen counter like they own the place, and your first instinct is probably to call some guy in a uniform who'll charge you $200 to spray stuff you can't pronounce. But Do My Own figured out something pretty obvious that nobody else was really doing at scale-why not just sell people the exact same professional-grade products those exterminators use?
The company started in 2004 when two brothers (Michael and Philip Gossling) had one of those "wait, why doesn't this exist?" moments. One brother knew web design, the other ran a pest control business. They realized customers were paying massive markups for services they could totally handle themselves if they just had access to the right products and some decent guidance.
And the numbers back up their pitch. DoMyOwn claims their average customer saves up to 70% compared to hiring an exterminator. When you consider that a basic perimeter spray from a professional service runs about $70 per application, but you can buy a bottle of the same active ingredient (like Talstar or Bifen IT) and do it yourself for around $4 per application-yeah, the math checks out pretty quickly.
What's interesting is how they've positioned themselves. They're not just selling products; they're selling empowerment. Their whole vibe is "you're smarter than you think, and we'll prove it." They've got thousands of Q&A entries, how-to guides, and even YouTube videos walking people through treatments. It's like having a pest control expert on speed dial, except you're not paying $150 an hour for the privilege.
The product range is genuinely impressive too. We're talking professional-grade insecticides, rodenticides, lawn care products, even specialized equipment like backpack sprayers and dusters. Stuff that used to be locked behind the "professionals only" wall. They've essentially democratized pest control.
But here's what really sets them apart-they actually answer their phone. In an age where customer service often means shouting at a chatbot, DoMyOwn still has real humans (Monday through Friday, 9-5 ET) who can walk you through product selection and application techniques. That's becoming rarer than finding a parking spot at Costco on a Saturday.
The company's grown from a basement startup to being acquired by Central Garden & Pet, and they're shipping nationwide with free standard delivery. Not bad for a couple of brothers who just thought people deserved better options than overpriced pest control services.