Duke Cannon Supply Co.

Duke Cannon Supply Co. makes superior-quality grooming goods that meet the high standards of hard-working men. All products are made in the USA with a portion of proceeds benefiting U.S. Veterans.

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Duke Cannon Supply Co. customer service

Duke Cannon Supply Co. customer service

Use any of the convenient means below to contact Duke Cannon Supply Co. customer service.

Phone (855) 354-4438
Email [email protected]
location

Headquarters

123 North Third Street Suite 104
Minneapolis, MN 55401
(855) 354-4438
[email protected]

Returns

What is the return window?
If you are not satisfied with a Duke Cannon product you purchased from Duke Cannon or one of our authorized sellers in the United States, you may request a replacement product, store credit, or a refund within 60 days of the date of purchase.

Do I need a receipt to return an item?
To submit a Guarantee request, please Contact Us and have information available regarding where and when you purchased your product. You may also be asked to provide proof of purchase, submit photos of your product or its packaging, or provide other information to assist Duke Cannon in processing your request.

Are there any items that are non-returnable?
Please note that because we are unable to control the quality of our products sold by unauthorized sellers, unless otherwise prohibited by law, the Guarantee is not available for products purchased from unauthorized sellers, including unauthorized internet sites/marketplace sellers. The Guarantee is also limited to original, end-user purchasers in the United States.

How will I receive my refund?
If you are not satisfied with a Duke Cannon product you purchased from Duke Cannon or one of our authorized sellers in the United States, you may request a replacement product, store credit, or a refund within 60 days of the date of purchase.

What if I received a damaged or incorrect item?
At Duke Cannon, we stand behind our products and quality controls. To submit a Guarantee request, please Contact Us and have information available regarding where and when you purchased your product.

Editor's Take

Duke Cannon isn't your typical men's grooming brand-and that's exactly the point. Duke Cannon makes superior-quality grooming goods that meet the high standards of hard-working men, but they've built their entire identity around rejecting the polished, metrosexual approach that dominates the industry.

The company's origin story reads like a manifesto against modern masculinity trends. Men were encouraged to put down their lug wrenches and pick up their phones to hashtag for help. Substance was replaced by the flash of guys taking selfies. And instead of getting up before dawn to build railroads, men started going to the gym at 9 a.m. to ride pretend bicycles. Duke Cannon positioned itself as the antidote to this cultural shift.

What sets them apart isn't just attitude-it's substance. Duke Cannon launched in 2011 with a single product, the Big Ass Brick of Soap, and has since grown to offer a full range of products, from deodorant to cologne. That flagship soap weighs in at a hefty 10 ounces, roughly three times the size of typical drugstore bars. It's not just marketing gimmick; customers genuinely appreciate products that last longer and perform better.

The brand's commitment to American manufacturing runs deeper than patriotic marketing. All of their products are made in the United States, with a portion of proceeds benefiting U.S. Veterans. Veterans, active military members, and first responders get 15% off their orders, making this more than lip service to military support.

Duke Cannon's product line has expanded strategically beyond soap. Their Bourbon grooming goods offer a woodsy, oak barrel scent inspired by the rack houses at one our favorite places in the world, the Buffalo Trace Distillery. They've also introduced everything from aluminum-free deodorants to solid colognes, all maintaining that rugged, no-nonsense aesthetic.

The company's growth trajectory is impressive. They've secured distribution at major retailers like Walmart and Target, proving that their blue-collar branding resonates with mainstream consumers.

But Duke Cannon's real genius lies in understanding their customer. They're not trying to convert everyone-they're speaking directly to men who feel alienated by the beauty industry's increasing feminization. Their tagline "Work Harder, Smell Better" and hashtag #NotForClowns make it clear who belongs in their tribe.