Dunham's Sports

Dunham's Sports is one of the largest full-line sporting goods chains in the U.S., founded in 1937 as Dunham's Bait & Tackle. With over 250 stores across 25 states, they offer athletic equipment, apparel, footwear, hunting and fishing gear, and outdoor equipment at competitive prices.

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Dunham's Sports customer service

Dunham's Sports customer service

Use any of the convenient means below to contact Dunham's Sports customer service.

Dunham's Sports jobs

Dunham's Sports jobs

Dunham's Sports offers opportunities to 'Get in the Game' with Store Retail, Distribution Center, or Corporate Office positions. They seek individuals who share their enthusiasm for sports and recreation, and especially, their dedication to providing service and value to customers. With over 250 locations in 25 mid-west states, if you love to talk sports, they'd love to talk with you.

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location

Headquarters

5607 New King Drive, Suite #125
Troy, MI 48098
(248) 530-6700
[email protected]

Returns

What is the return window?
Dunham's receipt dated within 60 days of purchase is required for returns. Merchandise must have Dunham's ticket attached and all original packaging and accessories, and must be new, unused with no visible signs of wear.

Do I need a receipt to return an item?
No receipt equals no exchange, no in-store credit and no refund. Manufacturer contacts may be provided if the item is defective. A Dunham's receipt dated within 60 days of purchase is required.

Are there any items that are non-returnable?
However, if the merchandise is defective, Dunham's will gladly exchange it or honor the manufacturer's warranty. Dunham's reserves the right to deny any refund, and policies may vary by location, so customers should see their store for details.

How will I receive my refund?
For orders placed online from the website, customers should contact Dunham's at 248.530.6769, or click to initiate the process with a Return Packing Slip. Refunds are typically processed back to the original form of payment.

Can I return online purchases in-store?
If you would like to cancel or return your order placed online, please contact Dunham's at 248.530.6769, or click to initiate the process with a Return Packing Slip. The policy suggests contacting customer service rather than direct in-store returns for online purchases.

Dunham's Sports hours

Dunham's Sports hours

Sunday 10:00am - 7:00pm
Monday 9:00am - 9:00pm
Tuesday 9:00am - 9:00pm
Wednesday 9:00am - 9:00pm
Thursday 9:00am - 9:00pm
Friday 9:00am - 9:00pm
Saturday 9:00am - 9:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Dunham's Sports.

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Editor's Take

So here's the thing about Dunham's Sports - it's basically the Midwest's answer to "I need sporting goods and I need them now, but I don't want to spend Dick's Sporting Goods money." And honestly? That's kind of their whole vibe, and they've made it work for nearly 90 years.

The company started back in 1937 as Dunham's Bait & Tackle in West Bloomfield, Michigan. Just a little shop selling worms and lures to weekend fishermen. Fast forward to today, and they've got over 250 stores spread across 25 states - from Maryland all the way out to Montana and Wyoming. That's a lot of ground to cover, literally.

What makes Dunham's interesting is they've stuck to their guns (pun intended, since they sell those too) with this "Big Names, Low Prices" motto. They're not trying to be fancy or boutique-y. Walk into any Dunham's and you'll find Nike, Under Armour, Carhartt, Yeti - all the brands you actually want - but at prices that don't make you wince. They've got this thing called "Hot Deals" and "Sport Values" where prices are supposedly too low to advertise, which feels very old-school retail in the best way.

The product range is pretty comprehensive. You've got your standard team sports stuff - baseball gloves, basketballs, football gear. But they also go deep into hunting and fishing (those bait shop roots showing through), camping equipment, exercise gear for home gyms, and a surprising amount of firearms. It's like they're trying to be everything to everyone who does anything outdoors or athletic, and mostly they pull it off.

One thing that's kind of fascinating - they're headquartered in Troy, Michigan, and they've stayed true to their Midwest identity even as they've expanded. Most of their stores are still concentrated in that region, though they've been pushing into the South and even opened their first Montana location recently. There's something refreshingly regional about them in an era where everything feels homogenized.

The shopping experience is pretty straightforward. Their website exists mainly for product info and deals - they're not trying to be Amazon. They want you in the store, talking to their staff, touching the merchandise. Which makes sense for sporting goods, honestly. You want to feel that baseball bat in your hands before dropping $200 on it.

Customer service seems hit or miss based on what you read online, but that's retail for you. They've got a 60-day return policy with receipt, which is decent. And they offer these discount programs for teams, military, and groups - smart move for building loyalty in communities.

Here's what's kind of cool: they're still family-owned through Dunham's Athleisure Corporation. In 2025, with private equity gobbling up every retail chain in sight, that's increasingly rare. Maybe that's why they feel a bit different - there's no corporate overlord in New York demanding they optimize every square foot for maximum profit per transaction or whatever.

The competition is fierce, obviously. Dick's Sporting Goods has way more stores and a bigger online presence. Academy Sports is eating their lunch in certain markets. But Dunham's has carved out this niche as the value option that doesn't feel cheap. You're not shopping there because you can't afford anywhere else - you're shopping there because you're smart with your money and you know a good deal when you see one.

Bottom line? Dunham's Sports is that reliable friend who shows up, does what they say they're going to do, and doesn't try to be something they're not. They sell sporting goods at fair prices, they've been doing it since before your grandparents were born, and they'll probably keep doing it as long as people need cleats and tackle boxes. Sometimes that's enough.