EILEEN FISHER

EILEEN FISHER creates simple, timeless women's clothing designed to work together effortlessly, season after season. As a certified B Corporation since 2016, the company is committed to sustainable practices, including their Renew take-back program that gives clothes a second life.

EILEEN FISHER customer service

EILEEN FISHER customer service

Use any of the convenient means below to contact EILEEN FISHER customer service.

EILEEN FISHER jobs

EILEEN FISHER jobs

At EILEEN FISHER, we strive to create an inclusive and respectful workplace. We all benefit when we work in an environment where our differences are valued. We all succeed when we are respected, supported and valued for who we are. We all thrive in a culture of inclusion.

View current EILEEN FISHER jobs
location

Headquarters

2 Bridge Street, Suite 230
Irvington, NY 10533
(914) 591-5700
[email protected]

Returns

What is the return window?
EILEEN FISHER accepts returns within 30 days of purchase. Items must be unworn merchandise with the receipt and original tags attached. For extended holiday returns, purchases made between 11/1/2025 through 12/31/2025 can be exchanged or returned until 1/15/2026 or 30 days after the purchase date, whichever is later.

Do I need a receipt to return an item?
Yes, you need the receipt and original tags attached within 30 days of purchase. For online returns, your order confirmation email serves as your receipt.

Can I return online purchases in-store?
You may return items to EILEEN FISHER retail stores located in the US. Refunds will be issued in the same tender as the purchase. However, online purchases cannot be returned at EILEEN FISHER Company or Renew Stores.

Who pays for return shipping?
EILEEN FISHER makes it easy for you to return items for free with no additional postage or insurance required. However, note that for Renew store returns, shipping is a flat rate of $10, and the return shipping cost will be deducted from your refund.

What if I received a damaged or incorrect item?
If your merchandise was damaged in transit, save the original packaging and contact the Customer Service Department before returning. The Customer Service Team may be reached by telephone at 1.800.445.1603 Monday through Friday 10am-6pm ET, via email at [email protected] or through Live Chat.

EILEEN FISHER hours

EILEEN FISHER hours

Sunday 12:00pm - 5:00pm
Monday 10:00am - 6:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 10:00am - 6:00pm

Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local EILEEN FISHER.

Check my EILEEN FISHER hours

Editor's Take

You know what's kind of rare these days? A fashion brand that actually started because someone just wanted to make getting dressed easier. Not to disrupt anything or scale fast or whatever-just to solve a real problem. That was Eileen Fisher back in 1984, and honestly, that simplicity thing stuck.

Here's the deal with EILEEN FISHER: they make clothes that are basically the opposite of fast fashion. Simple shapes, neutral colors, natural fabrics. The kind of stuff that doesn't scream for attention but somehow always looks right. And they've been doing this for over 40 years now, which in fashion years is basically forever.

But what really sets them apart is the whole sustainability angle-and I don't mean the greenwashing kind. They became a certified B Corporation in 2016, which means they voluntarily meet high criteria for social and environmental performance, accountability and transparency. That's not just talk. They've got this take-back program called Renew where you can bring in your old EILEEN FISHER pieces and get $5 per item. Then they either resell them, remake them into something new, or recycle the fabric. It's circular fashion before that became a buzzword everyone throws around.

The company operates over 50 retail stores and sells through over 500 department and specialty stores internationally. Plus they've got 2 dedicated Renew stores where you can shop secondhand pieces. So if you're into the brand but not into the price tags (because yeah, this stuff isn't cheap), the Renew program is worth checking out.

What's interesting is how they've stayed true to their roots. The clothes are still designed to work together-mix and match, season after season. Nothing trendy that'll look dated in six months. Just timeless pieces in organic cotton, linen, silk. The kind of wardrobe where you can grab basically anything and it'll work with everything else you own.

They're also pretty serious about the people who make their clothes. Fair wages, safe working conditions, the whole deal. They even have an Employee Stock Ownership Plan (ESOP) and profit-sharing bonuses, which is pretty unusual in retail.

So basically, if you're looking for clothes that'll last more than a season, that won't end up in a landfill, and that come from a company actually trying to do better-EILEEN FISHER's been at this longer than most. They're not perfect, but they're genuinely trying, and that counts for something.