Elizabeth Craft Designs
Elizabeth Craft Designs is a family-owned company that designs and manufactures high-quality dies, stencils, embossing folders, and other supplies for paper crafting, scrapbooking, card making, and mixed media art.
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Elizabeth Craft Designs · Jun 21
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Elizabeth Craft Designs · Jun 21
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Elizabeth Craft Designs · Jun 15
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Elizabeth Craft Designs · Jun 14
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Elizabeth Craft Designs · Jun 08
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Elizabeth Craft Designs · Jun 07
Elizabeth Craft Designs customer service
Use any of the convenient means below to contact Elizabeth Craft Designs customer service.
| Phone | (805) 228-4776 |
| Web | https://ecraftdesigns.com/pages/contact-us |
| [email protected] |
Headquarters
29340 Industrial Way, Unit 406
Evergreen, CO 80439 USA
(805) 228-4776
[email protected]
Returns
What is the return window?
All requests must be made within 30 days of receipt of merchandise.
Do I need a receipt to return an item?
You can now request return authorization through your orders page! This suggests you need order information to process returns.
Are there any items that are non-returnable?
The items must be returned in the original packaging unaltered and/or tampered with and in new, resalable condition.
How will I receive my refund?
Refunds are given in the form of store credit. Due to high shipping costs and inventory management, there is a 20% restocking & processing fee for all returns and cancellations.
Who pays for return shipping?
If it is simply an item the customer doesn't want, it will be the customer's responsibility to return the item at their cost for a refund or exchange. The buyer is responsible for the shipping and return postage.
Editor's Take
Elizabeth Craft Designs isn't just another craft supply company-it's basically the creative equivalent of that friend who always has the perfect tool for whatever project you're tackling. This family-owned business has been quietly revolutionizing the paper crafting world from their Colorado headquarters, and honestly? They're kind of brilliant at it.
What sets them apart is their focus on versatility-their dies, stencils, and embossing folders aren't just pretty; they're designed to work across multiple crafting disciplines. Whether you're into scrapbooking, card making, or mixed media art, their products seem to anticipate what you need before you even know you need it.
The company's approach feels refreshingly authentic. With over 26,000 Instagram followers and 152,000 Facebook fans, they've built a genuine community rather than just a customer base. They offer education through their YouTube channel, blog, and social media-not just selling you supplies but actually helping you use them creatively.
Their credentials speak volumes: 2018 Best American Brand at the Craft Business Awards and 2018 CRAFTAs 'Best International Supplier.' But what's really impressive is how they've maintained that family-business feel while scaling internationally. They ship quickly and affordably both within the U.S. and internationally, which is no small feat for a specialty craft company.
Their product design philosophy centers on being "versatile, functional and clever," with multiple designers on their team offering various styles. It's that kind of thoughtful approach that explains why crafters keep coming back-and why their tagline "Because creative time is time for you" actually rings true.