Erno Laszlo
Luxury skincare brand founded in 1927 by Dr. Erno Laszlo, known for clean science innovation and celebrity clientele including Marilyn Monroe and Audrey Hepburn.
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Erno Laszlo · Jun 20
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Erno Laszlo · Jun 15
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Erno Laszlo · Jun 10
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Erno Laszlo · Jun 03
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Erno Laszlo · Jun 02
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Erno Laszlo · May 25
Erno Laszlo customer service
Use any of the convenient means below to contact Erno Laszlo customer service.
| Phone | (888) 352-7956 |
| Web | https://ernolaszlo.com/pages/contact-us |
| [email protected] |
Headquarters
122 West 26th Street, Suite 800
New York, NY 10001
(212) 373-4700
[email protected]
Returns
What is the return window?
We accept returns for any Erno Laszlo products purchased on ErnoLaszlo.com within 30 days of the purchase date.
Are there any items that are non-returnable?
Any Product Bundles, Sets, or Product with multiple components must be returned in their entirety. We do not accept items that are not in their original packaging.
How will I receive my refund?
Once your return is received, it will be processed and a refund will be issued to the original payment method.
Who pays for return shipping?
Erno Laszlo is not responsible for return shipping fees nor lost returns.
What if I received a damaged or incorrect item?
If you receive defective or damaged merchandise, please contact customer service at [email protected] for a replacement or refund.
Editor's Take
There's something almost mystical about Erno Laszlo-and honestly, that's not just marketing fluff. This brand literally started when Dr. Erno Laszlo created a special foundation cream for Princess Stéphanie of Belgium who lost her self-confidence due to an acute case of acne. Like, imagine being the dermatologist who saves a princess's complexion in 1927. That's some serious skincare street cred right there.
But here's where it gets really interesting. Some of his most notable clients included Marilyn Monroe, Audrey Hepburn and Greta Garbo. We're talking about the most photographed faces of the 20th century trusting their skin to this guy. Dr. Laszlo specially created Phormula 3-8 for Marilyn Monroe to heal a scar on her stomach and kept her well stocked with Active Phelityl Cream, an all-purpose moisturizer, for her signature on-screen glow. That's not just celebrity endorsement-that's bespoke skincare at its finest.
What really sets Erno Laszlo apart is their approach to what they call "clean science." Since then, the Erno Laszlo brand continues to lead luxury skincare in efficacy, clean science innovation and in its commitment to sustainability. They're not just throwing around buzzwords here-their skincare collection founded by Dr. Erno Laszlo established a ritual cleansing method of using oils and bars with the purposes of balancing skin's pH. The double-cleansing method that everyone's obsessed with now? Yeah, Dr. Laszlo was doing that in the 1920s.
And let's talk about their current bestsellers for a second. After 1 use of Vitality Treatment Mask, 100% reported brighter, plumper, smoother, calmer, and healthier skin. Those are some pretty bold claims, but when you've got nearly a century of skincare expertise backing you up, you can probably make statements like that with confidence.
The brand's commitment to personalization is still very much alive today. Erno Laszlo is recognized for delivering proven results through clean science, approaching the skin and mind as one entity, and addressing every client as an individual to deliver tailored solutions for every skincare need. It's this whole mind-skin connection philosophy that feels surprisingly modern for a brand that's been around since the Jazz Age.