Evenflo
Evenflo is a leading manufacturer of infant and children's products including car seats, strollers, travel systems, high chairs, baby gates, and activity centers. Trusted by families for over 100 years, Evenflo focuses on safety innovation, thoughtful design, and products that make parenting easier.
Evenflo customer service
Use any of the convenient means below to contact Evenflo customer service.
| Phone | (800) 233-5921 |
| Web | https://www.evenflo.com/pages/contact-us |
| [email protected] |
Headquarters
1801 Commerce Dr
Piqua, OH 45356
(800) 233-5921
[email protected]
Returns
What is the return window?
You have 30 days from receipt to return unused Evenflo item(s) purchased from Evenflo.com for a full refund of the merchandise value. For Evenflo Gold products, you have 100 days from receipt to return unused Evenflo Gold items, purchased from Evenflo.com for a full refund of the merchandise value.
Are there any items that are non-returnable?
Evenflo cannot accept returns of any items that have been used for any period of time. Items must be unused to qualify for a return.
How will I receive my refund?
Refunds will be issued within 2 weeks after Evenflo receives and inspects your returned merchandise. Depending on your credit card company, it may take additional time for the refund to post to your account.
Who pays for return shipping?
Original shipping charges will not be refunded and return shipping costs are the responsibility of the purchaser.
Editor's Take
Here's the thing about Evenflo-they've been around for over a century, which in the baby products world is basically forever. And that longevity? It's not just luck.
The company first launched as a manufacturer of baby feeding products in Ravenna, Ohio in the 1920s, and more than 100 years later, families trust them more than ever for leading-edge safety, smart innovation, everyday convenience, and lasting comfort. That's four generations of parents who've relied on these products. Think about that for a second-your great-grandparents might have used Evenflo bottles, and now you're buckling your kid into an Evenflo car seat with rotating technology that would've seemed like science fiction back then.
The brand's really made a name for itself with the Revolve360 line of rotating car seats. The Revolve360 is America's bestselling rotating car seat, offering one-hand, 360° rotation that makes it easy to get your child in and out of the car. And honestly, if you've ever tried wrestling a toddler into a rear-facing seat while contorting yourself at weird angles in a parking lot, you get why this matters. It's one of those innovations that seems obvious once it exists, but nobody else was doing it quite like this.
But Evenflo's not just about car seats anymore. They're here for you whether you're looking for the best car seat, stroller or travel system, baby proofing every room of your house, taking playdates on the road with a portable playard, protecting your little cruiser with a baby gate, or finding a convertible high chair to grow with your sprout. Basically, they've expanded into a full ecosystem of baby gear. The Shyft DualRide is another standout-it transforms from infant car seat to stroller in one step, which is the kind of convenience that makes you wonder how we ever managed without it.
Today Evenflo Company, Inc. is a wholly-owned subsidiary of Goodbaby International Holdings Limited, and is headquartered in Miamisburg, Ohio. That international backing gives them serious R&D resources while keeping their operations rooted in the American market. They've won multiple JPMA Innovation Awards, including recognition for both design and safety-not an easy double to pull off in an industry where those two things sometimes feel at odds.
The company's also gotten into some pretty forward-thinking territory with their Evenflo Gold line, which targets tech-savvy millennial parents with advanced sensor technology and direct-to-consumer sales. It's a smart pivot that acknowledges how much the parenting landscape has changed. Modern parents want data, connectivity, and products that integrate with their digital lives.
One thing that stands out is their warranty approach. You have 30 days from receipt to return unused Evenflo items purchased from Evenflo.com for a full refund, but for Evenflo Gold products, you have 100 days. That extended window for their premium line shows confidence in the product-and gives nervous first-time parents some breathing room to make sure they've made the right choice.