Ever Pretty

Ever Pretty is an online retailer specializing in affordable formal dresses, bridesmaid dresses, evening wear, and wedding attire for women. Founded in 2005, they offer stylish dresses starting at $59 in sizes ranging from petite to plus, with a focus on making elegant fashion accessible to every woman.

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Ever Pretty customer service

Ever Pretty customer service

Use any of the convenient means below to contact Ever Pretty customer service.

location

Headquarters

16721 Noyes Ave
Irvine, CA 92606-5123
(888) 625-1828
[email protected]

Returns

What is the return window?
You must request and ship your return or exchange within 30 days of receiving your order. Unfortunately, they cannot accept requests outside this timeframe.

Do I need a receipt to return an item?
You can use their Returns Portal and submit your return request. Once submitted, they'll approve your request within 24 hours and email you a return label and instructions.

Are there any items that are non-returnable?
Items must be in original condition: unworn, unwashed, unaltered, undamaged, and with all tags attached. Final Sale items (marked as such at checkout) are not eligible for return or exchange.

How will I receive my refund?
A $14.99 return label fee will be deducted from your refund. Once they've received and approved your return, they'll issue your refund within 48 hours. Your bank or card provider may take an additional 3-5 business days to process it.

Who pays for return shipping?
For returns, you pay $14.99 for the return label. For exchanges, you pay $14.99 for the return label, but they cover the shipping for your new item at no extra fee.

Editor's Take

So here's the thing about Ever Pretty-it's basically become the go-to spot for women who need a gorgeous dress without taking out a second mortgage. Started in Canada back in 2005, this brand figured out something pretty brilliant: you can look absolutely stunning at a wedding, prom, or fancy dinner party without spending hundreds of dollars.

And honestly? That's kind of revolutionary when you think about it. They're selling formal dresses, bridesmaid dresses, and evening wear starting at just $59. Fifty-nine dollars. For a dress that doesn't look like it came from a clearance bin. The company's whole vibe is about making every woman feel beautiful regardless of budget, and they've built a massive following doing exactly that.

What really sets Ever Pretty apart is their size range. They offer styles that celebrate every shape and size, which is refreshing in an industry that's historically been pretty exclusive. They launched their plus-size collection in 2017, and it's become a huge part of their business. Notice how they're not treating extended sizes as an afterthought-they're front and center.

The selection is genuinely impressive. We're talking thousands of styles across bridesmaid dresses, evening gowns, cocktail dresses, prom dresses, and wedding guest attire. They design dresses that not only look stunning but make you feel unforgettable at every life celebration. And they've nailed that sweet spot between trendy and timeless-dresses that work for today's Instagram photo but won't look dated in your wedding album five years from now.

But let's be real about the trade-offs. This is an online-only operation, so you're ordering without trying things on first. The dresses ship folded (for faster delivery), which means you'll need to steam them. And while customer reviews are generally positive, with Trustpilot ratings of 4.0 in the US and 4.2 in the UK, some customers mention sizing can run small and return shipping costs can add up.

Speaking of returns-you've got 30 days from receiving your order, but there's a $14.99 return label fee. That's worth factoring into your budget if you're planning to order multiple sizes to try on at home. On the flip side, they offer free exchange shipping, which is pretty generous if you just need a different size.

The company started on eBay in 2005 and eventually opened their own factory to maintain quality control. CEO Anna Shi founded the company with a vision to become the global leader in bridal fashion, and today they control everything from design to manufacturing to quality control. That vertical integration means they can keep prices low while maintaining decent quality standards.

The brand has become especially popular for bridesmaids-when you need to outfit five or six people in matching dresses, those $59-$150 price points start looking really attractive compared to traditional bridal boutiques. And with 24/7 customer service available via chat and email, they're at least trying to make the online shopping experience less stressful.

Ever Pretty isn't trying to be haute couture, and that's perfectly fine. They're filling a genuine need in the market for affordable, attractive formal wear that ships fast and doesn't require a trust fund. For budget-conscious shoppers who know what they're getting into, it's become a solid option worth considering.