fab'rik
fab'rik is a women's fashion boutique retailer offering trendy clothing, accessories, and shoes with most items priced under $100. Founded in 2002 and headquartered in Atlanta, GA, the brand operates over 40 franchise locations across the United States.
fab'rik customer service
Use any of the convenient means below to contact fab'rik customer service.
fab'rik jobs
fab'rik believes in dreaming big and hustling hard. fab'rik prides itself on first-class customer service so all Stylists are true personal shoppers, people who love fashion and everything to do with it. They love working with people and helping them find the perfect outfit, no matter the occasion.
View current fab'rik jobsReturns
What is the return window?
For online purchases, fab'rik gladly accepts exchanges or returns for qualifying items within 21 days of purchase date. For in-store purchases, they gladly accept returns for a refund for qualifying items within 7 days of purchase date, back to the original form of payment.
Are there any items that are non-returnable?
ALL items marked SALE, swimsuits, body items (IE bodysuits, sticky bras), jewelry, and all accessories (hats, belts, scarves, purses, candles, etc) are FINAL SALE and not eligible for a return or exchange. Items must be returned in unworn condition.
How will I receive my refund?
Online orders returned for a refund will have a $10.00 shipping & restocking fee deducted from the refund total, back to the original form of payment. Refunds are issued back to the original form of payment.
Can I return online purchases in-store?
Online orders can be returned in store for merchandise of an equal or greater value. Exchanges for online orders can be made at any of our retail locations.
How do I start a return online?
To start a return, please visit our return page at fabrikstyle.com.
fab'rik hours
| Sunday | 12:00pm - 5:00pm |
| Monday | 10:00am - 7:00pm |
| Tuesday | 10:00am - 7:00pm |
| Wednesday | 10:00am - 7:00pm |
| Thursday | 10:00am - 7:00pm |
| Friday | 10:00am - 7:00pm |
| Saturday | 10:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local fab'rik.
Check my fab'rik hoursEditor's Take
So here's the thing about fab'rik-it's basically what happens when someone decides that looking good shouldn't require a second mortgage. Dana Spinola opened the first store back in 2002 in Atlanta with this radical idea: keep everything under $100 (well, except for designer denim, because let's be real, some vices are worth it). And it worked. Like, really worked.
The concept is pretty straightforward. They carry limited quantities of each piece, which means you're not going to show up to brunch wearing the same dress as three other people. First come, first serve. It's that simple scarcity thing that makes you actually want to buy something instead of endlessly scrolling and adding things to cart you'll never purchase.
But here's where it gets interesting-and kind of beautiful, honestly. In 2009, Spinola launched free fab'rik, a nonprofit that builds actual boutiques inside women's shelters and safe houses. Not donation bins. Not sad racks of clothes. Full-on boutiques with chandeliers, mannequins, fashion books, the works. Women can shop for free, get styled by volunteers, and walk out with complete outfits. There are stories of women choosing the outfit they'd wear to court to get custody of their kids back. And they did get them back. Was it the outfit? Maybe not entirely. But confidence? That's real.
The stores themselves have that boutique vibe without the boutique attitude. Personal styling appointments, VIP parties, stylists who actually seem to care whether you find something. They get new arrivals weekly, so there's always something fresh. Most locations are franchised now-over 40 of them scattered across the country-which means you're usually supporting a local business owner, not some faceless corporation.
The price point is genuinely accessible. We're talking trendy pieces, everyday essentials, accessories, shoes-all hovering around that sweet spot where you don't feel guilty buying something but also don't feel like you're shopping at a discount bin. It's fashion democracy, basically. Everyone gets to feel put-together without the financial anxiety.
And notice how they've built this whole ecosystem? The retail stores fund the free boutiques. Customers donate their gently used fab'rik pieces. Those donations stock the free boutiques. It's this circular thing that actually makes sense and doesn't feel performative. Forbes called Spinola "one of the five great American entrepreneurs you haven't heard of yet but should know," which feels about right. She's built something that's profitable and purposeful at the same time-not an easy balance.
The styling experience is what keeps people coming back. These aren't just salespeople trying to hit quotas. They're trained stylists who'll help you put together a whole look, whether you're going to a wedding or just need work clothes that don't make you want to cry. They do personal appointments, they host group shopping parties, they'll text you when something comes in that they know you'll love.
One thing worth mentioning: the return policy is pretty strict. Seven days for in-store refunds, 21 days for exchanges. Online returns have a $10 restocking fee. So you've got to be somewhat decisive. But honestly? When everything's under $100 and you've got a stylist helping you, the risk feels manageable.
The whole "high style with heart" tagline isn't just marketing speak. It's literally the business model. And in an era where fast fashion is getting called out left and right, fab'rik sits in this interesting middle ground-affordable but not exploitative, trendy but not wasteful, profitable but not soulless. That's a pretty rare combination.