Fancii & Co.
Fancii creates innovative LED lighted mirrors and premium beauty tools designed to elevate your everyday routine with feel-good moments and confidence-boosting technology.
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Fancii & Co. · May 16
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Fancii & Co. · May 10
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Fancii & Co. · May 04
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Fancii & Co. · May 03
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Fancii & Co. · Apr 28
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Fancii & Co. · Apr 26
Fancii & Co. customer service
Use any of the convenient means below to contact Fancii & Co. customer service.
| Phone | (800) 285-0183 |
| Web | https://support.fancii.com |
| Chat | Click to chat |
| [email protected] |
Headquarters
10187 104 St NW
Edmonton, Alberta CA
(800) 285-0183
Returns
What is the return window?
If you've purchased on fancii.com, you can return your product to us within 30 days from the date of package received for a full refund or store credit. A return has 30 days from the date of delivery to be returned to us, or it will not be accepted.
Do I need a receipt to return an item?
For a replacement request, send us an email to [email protected] which includes: Your proof of purchase (e.g. an order number or email confirmation including the date of purchase)
Are there any items that are non-returnable?
Shipping and package protection fees cannot be refunded. Refunded orders and/or products are not covered by warranty.
How will I receive my refund?
Refunds or store credit will be credited back to your original method of payment within 10 business days of its return back to our doorstep.
How do I start a return online?
If you've purchased a product from fancii.com, start our automated return process by visiting the Returns Portal or contact our Customer Support Team to help you further.
Editor's Take
So here's the thing about Fancii-they're basically solving a problem you didn't even know you had until you experienced it. Bad Beauty Lighting™ was sabotaging our beauty routines. The precious time we spent priming, contouring, concealing, highlighting, and setting was being ruined because we couldn't see things as they really were. And honestly? That's kind of genius.
They make innovative beauty tech products that elevates your everyday routine with feel-good moments, moments that give you the power and confidence to bring out your inner MVP, and take on the world like you own it. But what really sets them apart isn't just the tech-it's the philosophy behind it.
A beauty tool brand led by women who live by their own beauty standards. We are here to be a new voice in the beauty industry that says come as you damn well please-beauty mishaps and all. Our mission is to help people look good and feel amazing, one beauty tool at a time. That's refreshing in an industry that often feels like it's constantly telling you what's wrong with your face.
The company started in Edmonton, Alberta, which feels appropriately down-to-earth for a brand that's all about authenticity. Fancii lighting is engineered to be brighter, more color accurate, and evenly diffused so you see your true skin tone and every detail clearly. Unlike harsh or dim lighting in most mirrors, ours mimics natural daylight, helping you apply makeup with confidence and avoid surprises later.
What's interesting is how they've built their product line around this core insight about lighting. They're not just making mirrors-they're making LED lighted mirrors, facial steamers, skincare tools, and nail care products. FREE SHIPPING on orders $55+, 90 DAY RETURNS & 2 YEAR WARRANTIES. That's a pretty confident warranty period for a beauty tech company.
And they seem to get that beauty routines should feel good, not stressful. At Fancii, we believe beauty is not about perfection but about confidence, self-care, and embracing what makes you uniquely you. This belief is personal to us, not just part of our brand. We know confidence starts with how you see yourself, and we are here to help you see how incredible you already are.
The brand has grown into something of a community, with a solid social media presence across Instagram, TikTok, Facebook, and Twitter-all under the handle @fanciico. They're clearly targeting people who want their beauty routine to be more than just functional; they want it to be empowering.