FarmHouse Fresh Goods

Texas-based natural skincare brand that grows botanical extracts fresh daily on their farm and uses profits to rescue abused animals at their Farm Animal Sanctuary.

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FarmHouse Fresh Goods customer service

FarmHouse Fresh Goods customer service

Use any of the convenient means below to contact FarmHouse Fresh Goods customer service.

FarmHouse Fresh Goods jobs

FarmHouse Fresh Goods jobs

Join a Skincare Company that Saves - Combine your passion with a greater purpose! Around the world, a wellness movement is on the rise, and at FarmHouse Fresh, you're in the thick of it. At FarmHouse Fresh, you get to join a passionate team providing rescue for TWO.

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location

Headquarters

8797 County Road 858
McKinney, Texas 75071
(888) 773-9626
[email protected]

Returns

What is the return window?
Return any product within 30 days of purchase, even if it's opened or used.

Do I need a receipt to return an item?
Simple Process: Choose our self-service portal or reach out to us directly-we'll guide you every step of the way. The company doesn't specifically mention requiring a receipt, but they do ask for order numbers when contacting customer service.

How will I receive my refund?
We will gladly refund the full purchase price on FarmHouse Fresh products purchased at retail through our website, within 30 days of the original purchase date. Products purchased with a FarmHouse Fresh Gift Card are eligible for online store credit only.

How do I start a return online?
Visit returns.farmhousefreshgoods.com to start your return. Email: Simply send your order number and reason for return to [email protected].

Who pays for return shipping?
You can easily schedule a USPS pickup for your return package right from your home. The company provides convenient pickup options but doesn't specify who covers the shipping costs.

Editor's Take

So here's the thing about FarmHouse Fresh-they're basically doing what everyone wishes skincare companies would do, but most are too lazy or profit-focused to actually pull off. This Texas-based brand grows their botanical extracts fresh daily on their own farm, and they've been voted among favorite U.S. spa brands from Dallas to Dubai. That's not just marketing fluff, either.

Nearly 20 years later, FarmHouse Fresh is a thriving natural skincare business with $50 million in annual sales at retail value and almost 80 employees. The company grows the microgreens that power its organic products at its 10-acre farm, which also houses the company's headquarters and a nonprofit sanctuary for neglected animals.

And that animal rescue thing? It's not some side charity they throw money at for good PR. FarmHouse Fresh is women owned, cruelty-free, and they use profits to rescue abused animals that come to live at their Farm Animal Sanctuary. Profits from FarmHouse Fresh purchases help fund, rescue, and rehabilitate abused animals that their employees help care for at the FarmHouse Fresh Sanctuary in McKinney, Texas. This is their formula for success: potent, rapidly transforming products mean happier customers, and happier customers mean more animals saved.

But let's talk about the actual products for a second. Oprah selected their foot scrub kit for her O-list proclaiming "Here's a trio of foot scrubs that smell so good, I want to serve them over berries!" Today, with over 50 Beauty Editor picks, celebrity favorites and hundreds of thousands of 5-star reviews across all skin type solutions, discerning customers consistently mention FarmHouse Fresh among their top-selling product lines.

The company's approach is refreshingly straightforward-they're not trying to be everything to everyone. FarmHouse Fresh natural skincare offers true Farm to Treatment solutions with botanical extracts grown and extracted fresh daily on their farm. They formulate products that are free of parabens, sulfates, mineral oil, and fragrance phthalates, are cruelty-free, and have been voted among the favorite spa brands for more than 10 years.

What really sets them apart is this whole "track your batch" concept. Customers become part of the wellness journey, by tracking each product's unique batch code on the company's website to see the animal rescue initiatives they've helped fund coast to coast. It's like getting a little update on how your skincare purchase helped save a donkey named Compadre or something equally heartwarming.

Potent, rapidly transforming products can't be spoken into existence. Instead, they're the result of a team of expert estheticians and massage therapists spending upwards of 2 years and going through 18+ iterations per formula to get things right. That's the kind of obsessive attention to detail that actually shows up in the final product.