Fjallraven

Fjallraven is a Swedish outdoor clothing and equipment company founded in 1960, known for their iconic Kanken backpacks, durable G-1000 fabric, and commitment to making nature more accessible through timeless, functional gear.

All Fjallraven newsletters
Fjallraven customer service

Fjallraven customer service

Use any of the convenient means below to contact Fjallraven customer service.

Fjallraven jobs

Fjallraven jobs

In our stores and offices, we are a diverse team of designers, product developers, marketers, sales staff, customer service representatives, and more. Yet in nature, we're all explorers at heart.

View current Fjallraven jobs
location

Headquarters

1795 Dogwood St.
Louisville, CO 80027
(303) 996-3737
[email protected]

Returns

What is the return window?
Item(s) must be returned within 30 days of the delivery date.

Are there any items that are non-returnable?
Custom products and Final Sale items are not eligible for return. All sales in these categories are final. Item(s) must be unused, in brand new condition, with the tags still attached. We do not accept returns for any used items.

How will I receive my refund?
Returns will be processed within 7-10 business days after the return arrives back at our warehouse. Refunds are issued to the original payment method, and you will receive a refund confirmation email once your return has been processed. Please allow an extra 1-3 business days for the credit to appear back on your statement.

Can I return online purchases in-store?
Item(s) purchased through our Fjällräven website can be returned to any of our brand locations. Please reference the "North America Stores" tab on our Store Locator tool to find your closest retail store. Any product purchased within a retail location will need to be returned or exchanged in a store. Unfortunately, at this time, returns for store purchases cannot be made online.

Editor's Take

You know that backpack everyone seems to have? The boxy, colorful one that's basically become a college campus uniform? That's Fjallraven's Kanken, and honestly, it's kind of the gateway drug to a whole world of Swedish outdoor gear that's been quietly dominating since 1960.

Here's the thing about Fjallraven - they're not trying to be flashy. Founded by Åke Nordin in a tiny Swedish town called Örnsköldsvik (good luck pronouncing that), the brand started with a simple mission: make it easier for people to get outside. And they've stuck with that for over six decades, which is pretty rare in an industry obsessed with the next big thing.

What sets them apart is this fabric they developed called G-1000. It's basically their secret sauce - a blend of polyester and cotton that you can wax yourself to make more weather-resistant. So your jacket or pants can adapt based on what you need. Heading into wet conditions? Wax it up. Hot summer hike? Leave it breathable. It's practical in that distinctly Scandinavian way where form follows function, no fuss.

The Kanken backpack, which launched in 1978, was originally designed to prevent back problems in Swedish schoolchildren. Now it comes in something like 30+ colors and has become this weird cultural phenomenon - you'll spot them on Instagram influencers, college students, and actual hikers. That's the Fjallraven sweet spot: gear that works on the trail but doesn't look out of place in the city.

But they're not just about backpacks. Their trekking trousers - particularly the Keb and Vidda Pro lines - have developed an almost cult following among outdoor enthusiasts. These aren't your lightweight, packable hiking pants. They're heavy, durable, and built to last decades. People literally pass them down or repair them endlessly, which aligns with Fjallraven's whole "long life, less waste" philosophy.

Speaking of sustainability, they've been ahead of the curve on this stuff. They trace their down, use recycled materials, and have eliminated PFCs (those forever chemicals) from their products. They even run this thing called Fjallraven Classic - multi-day trekking events in places like Sweden and Colorado where thousands of people hike together. It's part adventure, part community building, and very on-brand for a company that wants to "inspire the world to walk with nature."

The prices? Yeah, they're not cheap. A Kanken will run you around $80-100, and their technical gear goes way higher. But there's this weird value proposition where people justify it because the stuff genuinely lasts. It's the opposite of fast fashion - more like an investment in gear you'll still be using in ten years.

One thing that's interesting: Fjallraven has managed to bridge that gap between outdoor performance and everyday style without really trying. They didn't rebrand or launch some urban collection - they just kept making the same timeless, functional stuff, and people started wearing it everywhere. The aesthetic is distinctly Swedish: clean lines, muted colors (though they do bright ones too), and zero unnecessary details.

So whether you're actually planning to trek through Lapland or just need a backpack that'll survive your daily commute, Fjallraven's got this whole thing figured out. They're not the loudest brand in the outdoor space, but they might be one of the most consistent. And in a world of trends and hype, that's kind of refreshing.