FluidStance
FluidStance creates balance boards and standing desk accessories designed to promote movement during work hours. Their patented technology allows for constant movement to improve range of motion, increase heart rate, and enhance workplace wellness.
FluidStance customer service
Use any of the convenient means below to contact FluidStance customer service.
| Phone | (805) 963-1996 |
| Web | https://fluidstance.com/pages/contact-us |
| [email protected] |
Headquarters
411 E Montecito, Suite 2
Santa Barbara, CA 93101
(805) 963-1996
[email protected]
Returns
What is the return window?
You have 30 days to exchange or return unused products from the date of delivery. For individual consumers, FluidStance offers a 60 day risk-free guarantee.
Are there any items that are non-returnable?
All international sales are final and cannot be returned or exchanged. All secondhand sales are also final and cannot be returned or exchanged.
How will I receive my refund?
Full product refunds will be given, less the return shipping costs. Refunds are issued to your original payment method and may take 5-7 business days to appear in your account.
Who pays for return shipping?
FluidStance will send you a prepaid return label via email that you must print. However, the return shipping costs are deducted from your refund.
What if I received a damaged or incorrect item?
FluidStance builds their products to last with a lifetime warranty. Should you ever have any manufacturing defects, they will repair or replace for free.
Editor's Take
So here's the thing about standing desks-they're supposed to be this revolutionary fix for our sedentary lives, right? But if you've ever actually used one for more than an hour, you know the truth. Standing still is basically just sitting, vertically. Your feet hurt, your back gets tired, and you start wondering if you made a $600 mistake.
That's where FluidStance comes in, and honestly, it's kind of brilliant in its simplicity. Founded by Joel Heath (who previously worked at Teva footwear, which makes total sense when you see the product), the company makes balance boards specifically designed for standing desks. But these aren't your typical wobble boards that make you feel like you're training for the circus. The engineering here is actually pretty sophisticated-they've been tested by Mayo Clinic and independent biomechanics labs to ensure the range of motion mimics natural walking patterns, staying within that sweet spot of 23.98 degrees of movement.
The flagship product, The Level, raised over $500,000 on Indiegogo back in 2015, hitting 805% of its funding goal. And it's not hard to see why people got excited. The thing looks like a piece of modern art-powder-coated die-cast aluminum base with a polished wood deck. You could lean it against your wall and guests would think it's decor. But the real magic is in how it works. Studies show that using a FluidStance board increases your heart rate by 15% and energy expenditure by 19.2% compared to just sitting. That's basically a passive workout while you're answering emails.
What's interesting is how the company positions itself. They're not just selling office equipment-they're selling a philosophy about movement and wellness. Everything's made in the USA (specifically in their Santa Barbara warehouse), they use eco-friendly materials, plant trees through conservation partners, and donate 1% of profits to charity. The Plane Cloud model is even made from 100% recycled tire treads. Plus, every product comes with a lifetime warranty, which is pretty much unheard of in this space.
The product line has expanded beyond just balance boards. They now make magnetic desktop organizers, laptop stands, anti-fatigue mats, and even dry-erase accessories-basically everything you need to create what they call a "Total Flow" workspace. Prices range from around $150 for the Plane Cloud (their entry-level board) up to $397 for The Original. Not cheap, but when you consider you're supposedly using this thing for hours every day, the cost-per-use math starts to make sense.
Customer reviews are pretty consistent-people say it takes a few days to adjust, but once you do, sitting feels weird. Several reviewers mention standing for 6-8 hours a day on the board without the usual fatigue. The subtle rocking motion seems to keep your muscles engaged without being distracting, which is the whole point. You're moving, but you're not thinking about moving.
The company offers a 30-day return policy (though you pay return shipping), and they're pretty transparent about recommending you start slow-70% sitting, 20% standing, 10% moving-and gradually increase your time on the board. It's refreshingly honest advice that suggests they actually care about the user experience rather than just making a sale.
Is it necessary? Probably not. But if you're someone who already has a standing desk and finds yourself sitting more than you'd like because standing gets uncomfortable, FluidStance might be exactly what makes the whole setup actually work. Sometimes the best solutions aren't revolutionary-they're just really well-executed tweaks to existing ideas.