FOREO
FOREO is the world's leading beauty-tech brand from Sweden, specializing in innovative skincare devices like LUNA cleansing brushes, UFO smart masks, and BEAR microcurrent tools.
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FOREO · Jun 21
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FOREO · Jun 19
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FOREO · Jun 16
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FOREO · Jun 11
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FOREO · Jun 09
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FOREO · Jun 06
FOREO customer service
Use the convenient means below to contact FOREO customer service.
Returns
What is the return window?
All customers can return unopened FOREO products for 14 days (starting from the day the said product is delivered) for a full refund.
Are there any items that are non-returnable?
FOREO, however, does not accept returns for products whose boxes have been opened. You cannot return any open or used products to Foreo. The company's return policy is quite clear about that.
How will I receive my refund?
When considering the 14-day window, it means the initiation of the process needs to be within the 14 days. Since you have contacted us during this period, regardless of the day your return order reaches our warehouse, your refund will be issued.
What if I received a damaged or incorrect item?
The only exception is if the product is damaged due to manufacturing defects, in which case you can return it for a refund under the two-year warranty.
Editor's Take
So here's the thing about FOREO-they're basically the Swedish company that decided traditional skincare brushes weren't cutting it anymore. Founded in Stockholm in 2013, they've managed to turn what was once a pretty straightforward industry into something that feels more like tech than beauty.
And honestly? It's kind of brilliant. Through these wild 10 years, FOREO has served more than 20 million customers, launched in 12,000 doors and 500 retailers, winning 261 awards. That's not just success-that's domination.
What makes them different is this whole T-Sonic technology thing. Each tool employs T-sonic pulsations, which not only ensure deep cleansing but also boost blood circulation, enhancing the skin's natural glow. But here's what really gets me-the silicone brushes are ultra-hygienic, resisting bacteria buildup, making them more durable and user-friendly than traditional cleansing tools.
Their LUNA devices are everywhere now. You see them at Sephora, Ulta, even on Amazon. LUNA™ Mini 3 is a top-seller that you can take with you just about anywhere. And it comes with a glow boost mode to give you a quick boost of radiance whenever you need it. It's like they figured out how to make skincare both high-tech and actually portable.
But they didn't stop there. The BEAR device offers microcurrent facials-the possibility of doing one yourself in just two minutes was appealing. Then there's the UFO masks that somehow manage to work in two minutes from start to finish, giving a really nice heating and cooling sensation as it utilizes T-sonic pulsations to work all the nutrients from the face mask into the skin.
From two employees at the very beginning, they've grown to over 3,000 beautiful people scattered through 22 offices worldwide. That's the kind of growth that happens when you actually solve problems people didn't even know they had.
The Swedish design aesthetic is real too-everything looks sleek and minimalist, like it belongs in a high-end spa rather than your bathroom counter. They keep succeeding because they're still fighting for the same dream - the fusion of visionary technologies & award-winning sleek Swedish design.
What's interesting is how they've managed to make beauty tech feel accessible rather than intimidating. These items come with a hefty price tag (starting at $279 for the LUNA), but investing in them may also cut back on your expenses with your esthetician. And honestly, when you break down the cost per use over time, it starts making sense.