Funko
Funko is a leading pop culture lifestyle brand that creates licensed vinyl figures, action toys, plush, apparel, board games, and accessories. Known for their iconic Pop! Vinyl collectibles, Funko holds over 1,100 licenses spanning movies, TV shows, music, sports, and more.
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Funko · Jun 16
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Funko · Jun 12
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Funko · Jun 11
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Funko · Jun 01
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Funko · May 26
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Funko · May 24
Funko customer service
Use any of the convenient means below to contact Funko customer service.
Funko jobs
Here, we celebrate creativity, passion, and the joy of fandom. Whether you're looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we're excited to explore the possibilities together. Your journey to bringing joy to fans starts here!
View current Funko jobs
Headquarters
2802 Wetmore Ave
Everett, WA 98201
(425) 783-3616
[email protected]
Returns
What is the return window?
You may return your merchandise within 30 days of receiving your order. Items sent more than 30 days after the return label is issued will incur a 20% restocking fee will be deducted from your refund.
Are there any items that are non-returnable?
Apparel may not be worn or washed and must have all original tags attached. Non-apparel items must be unused and in their original sealed packaging. Items marketed and sold as "Final Sale" or certain "Exclusives" are not eligible for returns. Items purchased in bulk, defined as purchases with 6pcs or more of the same item, are not eligible for returns.
How will I receive my refund?
Once the Product has been returned to Funko in accordance with this Returns Policy and the return has been received and processed by Funko, Funko will issue a refund to the original payment method used to purchase the Product for the full amount of the original purchase price (including any associated sales tax), minus, the shipping and handling costs incurred by Funko in connection with your Return Claim and any applicable restocking fees.
Who pays for return shipping?
Unless prohibited by law, any shipping and handling charges paid for the original purchase will not be refunded. Funko provides a return shipping label, but customers are responsible for shipping costs.
How do I start a return online?
Following receipt of your Return Claim submitted with all required information in accordance with the procedure set forth in this section, Funko will provide notice to you of Funko's decision as to whether to proceed with or deny your Return Claim. If Funko elects to proceed with your Return Claim, Funko will provide a return merchandise authorization number and email a shipping label to you.
Editor's Take
You know those big-headed vinyl figures with the soulless black eyes that somehow manage to be adorable? Yeah, that's Funko. And honestly, they've kind of taken over the world without most people even realizing it.
Funko is a leading pop culture lifestyle brand that provides connection to pop culture with a product assortment that includes vinyl figures, action toys, plush, apparel, board games, housewares, NFTs, and accessories. But let's be real-it's the Pop! Vinyl figures that made them a household name. Walk into any Target, GameStop, or Hot Topic, and you'll see walls of these things staring back at you. Characters from everything. And I mean everything. Marvel superheroes? Check. Obscure 80s cartoon characters? Got 'em. Your favorite K-pop star? Probably already exists in three different variants.
What's kind of wild is how Funko basically created a collecting culture around accessibility. Unlike traditional action figures or high-end collectibles that can run you hundreds of dollars, most Funko Pops retail between $10-$15. That low barrier to entry means anyone can start a collection, which is exactly what millions of people have done. Funko has over 1,100 licenses with different companies-basically, if it exists in pop culture, Funko's probably made a figure of it.
The company's been around since 1998, but they really hit their stride in the 2010s when the Pop! Vinyl line exploded. Funko can have a product from concept to shelf in 70 days, which means they can capitalize on trends faster than pretty much anyone else in the collectibles game. New movie coming out? Funko's already got figures ready to go. Viral moment on social media? Give it a few months and there'll probably be a Pop for that too.
They've also got this whole ecosystem built around exclusivity and scarcity. Chase variants (the rare versions), convention exclusives, store-specific releases-it's all designed to keep collectors hunting. Some people love it, some people find it exhausting, but it definitely keeps the community engaged. And there is a community. Reddit threads, YouTube channels, Instagram accounts all dedicated to Funko hunting and collecting.
The headquarters is in Everett, Washington, and they've got this massive retail location there that's basically a Funko theme park. Funko is an immersive retail experience the whole family can enjoy. Take pictures within your favorite movie and pop culture moments, celebrate your fandom and find new ones. Stop by today for one of the best family friendly activities in Everett, WA. They've also got locations in Hollywood and Arizona, each with their own exclusive releases and photo ops.
At the end of the day, Funko figured out how to make fandom tangible and affordable. Whether you're a casual collector with a few favorites on your desk or a hardcore completionist with an entire room dedicated to your collection, there's probably a Funko Pop out there with your name on it. Literally-they even do custom ones now.