Garota
Garota is a women's fashion boutique founded in Venezuela in 2009, now based in Miami with three retail locations. The brand offers curated fashion trends including dresses, sets, outerwear, and accessories, with collections personally selected by founder and fashion blogger Carolina Silva.
-
Garota · Jun 17
-
Garota · Jun 10
-
Garota · Jun 02
-
Garota · Jun 01
-
Garota · May 27
-
Garota · May 24
Garota customer service
Use any of the convenient means below to contact Garota customer service.
| Phone | (305) 964-5815 |
| Web | https://www.garotastore.com/pages/contact-us |
| [email protected] |
Headquarters
3530 NW 83rd Ave, Suite 124
Doral, FL 33122
(305) 964-5815
[email protected]
Returns
What is the return window?
You will have up to 30 days after items have been purchased to exchange the product. Refunds are allowed within the 30 days after your order is delivered.
Are there any items that are non-returnable?
Clearance items and final sales can't be returned or exchanged. Items on final sale won't be refunded and cannot be returned. Please make sure the item still has the ribbon on when you make the return.
Who pays for return shipping?
The international and national customer is responsible for the cost of return shipping back to Garota.
What if I received a damaged or incorrect item?
Defective item is granted as exchange to the same item without defect and refund is not allowed unless the item is no longer available.
How do I start a return online?
Items must be in original condition and must not to be worn, used, altered or washed. Merchandise must have all tags, including any hang-tags, attached. You can send items back to us at the address below using any trackable/insured shipping method.
Editor's Take
So here's the thing about Garota-it's one of those brands that kind of sneaks up on you. Started in Venezuela back in 2009, it's got this whole story behind it that makes it more than just another online boutique. Carolina Silva, the founder (who also happens to be a fashion blogger), basically turned her dream into a mini empire that now spans three Miami locations plus a thriving online presence.
What's interesting is how they position themselves. They're not trying to be everything to everyone. Instead, Garota focuses on curating what they call "the last fashion trends"-which sounds a bit dramatic, but really just means they're picking pieces that feel current without being so trendy they'll look dated in three months. Think dresses for cocktail hour, office-appropriate blazers, and those casual sets that somehow work for brunch or running errands. The kind of stuff that makes getting dressed feel less like a chore.
The brand's got this timeless-meets-modern vibe going on, which is probably why they've managed to stick around since 2009. That's actually pretty impressive when you consider how many fashion startups flame out within a couple years. And they're not just sitting in Miami either-they ship worldwide, which means someone in, say, Toronto or London can get the same pieces as shoppers browsing the CityPlace Doral location.
Here's what really sets them apart though: everything's handpicked by Carolina herself. She's not just slapping her name on random inventory from a warehouse somewhere. She's actively involved in selecting each piece, which gives the whole collection this cohesive feel. You can tell someone's actually thinking about how these items work together, not just throwing stuff at the wall to see what sticks.
The price point sits in that sweet spot where you're not breaking the bank, but you're also not buying fast fashion that'll fall apart after two washes. They run sales pretty regularly-like their ongoing 30-50% off promotions-which makes it easier to justify adding another dress to your closet. And honestly, with over 322,000 Instagram followers, they're clearly doing something right. That kind of following doesn't happen by accident.