Ghirardelli Chocolate Company
Premium American chocolate company founded in 1852, known for chocolate squares, hot fudge sundaes, and controlling the entire chocolate manufacturing process from cocoa bean to finished product.
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Ghirardelli Chocolate Company · Jun 03
Ghirardelli Chocolate Company customer service
Use any of the convenient means below to contact Ghirardelli Chocolate Company customer service.
| Phone | (800) 877-9338 |
| Web | https://www.ghirardelli.com/contact-us |
| [email protected] |
Ghirardelli Chocolate Company jobs
Ghirardelli's legacy of innovation sets our company apart from competitors. Our heritage thrives as our diverse team members partner to bring new ideas to life. Our employees collaborate on exciting projects to bring our premium chocolate products to market.
View current Ghirardelli Chocolate Company jobs
Headquarters
1111 139th Ave.
San Leandro, CA 94578
(800) 877-9338
Returns
What is the return window?
If you are not satisfied with your purchase and need to return an order to Ghirardelli.com, contact Customer Service within 30 days of the date of your purchase.
How will I receive my refund?
Customer Service will be glad to give you instructions on how to obtain a refund or an exchange.
What if I received a damaged or incorrect item?
If you find a package was damaged while in transit, communicate the damage to the FedEx representative. We will settle any damage disputes with our carriers and will gladly replace any damaged product.
Who pays for return shipping?
Shipments returned due to an incorrect shipping address will require an additional charge for reshipment. We are not responsible for delays in delivery times due to incorrect or incomplete addresses. Shipping charges will not be refunded for late deliveries if the business is closed or not available to receive the package when delivered.
Ghirardelli Chocolate Company hours
| Sunday | 9:00am - 11:00pm |
| Monday | 9:00am - 11:00pm |
| Tuesday | 9:00am - 11:00pm |
| Wednesday | 9:00am - 11:00pm |
| Thursday | 9:00am - 11:00pm |
| Friday | 9:00am - 11:00pm |
| Saturday | 9:00am - 11:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Ghirardelli Chocolate Company.
Check my Ghirardelli Chocolate Company hours
Ghirardelli Chocolate Company nutritional info
| Chocolate Squares | 70 |
| Milk Chocolate Squares with Caramel Filling (3 squares) | 220 |
| Hot Fudge Sundae | 450 |
| Milk Chocolate Bar | 210 |
| Dark Chocolate 72% Cacao Square | 60 |
Editor's Take
You know what's wild? Ghirardelli is the third-oldest chocolate company in the US, and they've been doing this since 1852. That's like, before the Civil War ended. But here's the thing that really gets me-they're one of the few chocolate companies in the United States to control every aspect of its chocolate manufacturing process, rejecting up to 40% of the cocoa seeds shipped in order to select what the company calls the "highest quality" seeds.
And honestly? You can taste the difference. Those chocolate squares everyone's obsessed with? The most famous products in the brand portfolio of Ghirardelli are the popular Squares which were developed in 1999. So they're relatively new in Ghirardelli terms, but they've become the thing everyone thinks of when they hear the name.
What's fascinating is how this whole empire started. During the Gold Rush in the mid-1800s, founder Domenico Ghirardelli shrewdly discovered that the exhausted miners were hungry for treats and needed something to spend their gold dust on. Smart guy, right? While everyone else was digging for gold, he was basically printing money by feeding chocolate to the people who found it.
The San Francisco connection runs deep too. Today, the historic chocolate factory at Ghirardelli Square is one of San Francisco's landmarks. But here's something most people don't know-production facilities moved to San Leandro, California in 1967. So while the tourist spot is still in the city, the actual chocolate making happens across the bay.
Ghirardelli, with its creativity and passion for quality, proved to be a perfect fit for Lindt & Sprüngli and has been part of the brand portfolio since 1998. Yeah, they're owned by a Swiss company now, but they've kept that American chocolate heritage thing going strong.
The sundae game is serious business for them too. Since the 1960s Ghirardelli has also moved to focus on a restaurant division by selling ice cream sundaes, complete with their famous hot fudge chocolate sauce. And apparently they take their hot fudge so seriously that they feature fresh hot fudge handmade daily in store from rich Ghirardelli chocolate.