GNC
GNC is a leading health and nutrition retailer specializing in vitamins, supplements, protein powders, and wellness products with nearly 90 years of experience in the industry.
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GNC customer service
Use any of the convenient means below to contact GNC customer service.
| Phone | (877) 462-4700 |
| Web | https://www.gnc.com/help/contact-us.html |
| [email protected] |
GNC jobs
At GNC, we believe in investing in our people, because they are at the heart of everything we do. We foster a culture of growth, accountability, and teamwork where every voice matters. If you're passionate about health, dedicated to delivering exceptional customer experiences, and eager to join a team that's committed to making a difference, GNC is the place for you.
View current GNC jobs
Headquarters
75 Hopper Place, Suite 501
Pittsburgh, PA 15222
(877) 462-4700
Returns
What is the return window?
GNC allows returns within 30 days from the date of purchase. The item you'll be returning can be unopened, opened, or used, but it must be in good condition.
Do I need a receipt to return an item?
Customers can return their purchase with a valid sales receipt, GNC.com packing slip, or verification of purchase date, tender and amount paid via a loyalty customer's Transaction History within 30 days from the date of purchase. If the customer returns an unused, unopened, used or opened GNC product without a receipt and does not wish to process an exchange for a product, a GNC Gift Card will be issued.
Are there any items that are non-returnable?
No exchanges or refunds will be given on non-GNC brand items unless they are accompanied with a valid sales receipt, GNC.com packing slip, or verification of purchase date, tender and amount paid via a loyalty customer's Transaction History. If you bought the item through PayPal or Bill Me Later, you can't return it to a GNC store.
How will I receive my refund?
If you opt for a refund, you will receive the money to the same payment method you used during your purchase. Debit card refunds will be issued as a cash refund within 30 days from the date of purchase with a valid sales receipt.
Can I return online purchases in-store?
GNC retail stores will process your return regardless of whether you purchased your item online or in store. You don't need to return the goods in the same store where you purchased them-any GNC retailer can handle your return.
GNC hours
| Sunday | 11:00am - 6:00pm |
| Monday | 10:00am - 8:00pm |
| Tuesday | 10:00am - 8:00pm |
| Wednesday | 10:00am - 8:00pm |
| Thursday | 10:00am - 8:00pm |
| Friday | 10:00am - 8:00pm |
| Saturday | 10:00am - 7:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local GNC.
Check my GNC hours
Editor's Take
GNC is basically the granddaddy of supplement stores-you know, that place your gym buddy swears by and your mom probably bought vitamins from back in the day. Founded in 1935 as General Nutrition Centers, this Pittsburgh-based company has been in the health and nutrition game for nearly 90 years, specializing in vitamins, supplements, minerals, herbs, sports nutrition, diet, and energy products.
What's kind of wild is how massive they've become. With over 8,400 locations as of 2018 (including about 6,200 in the US), they're literally everywhere. You've probably walked past one in a strip mall without even thinking about it. And here's something most people don't realize-they're now owned by Harbin Pharmaceutical Group, a Chinese state-owned company, after going through bankruptcy in 2020.
The thing about GNC is they're not just selling other people's stuff. They stock both their own branded products and third-party brands, so you're getting this mix of proprietary formulations and the big names everyone recognizes. Their stores are like supplement supermarkets-protein powders, pre-workouts, vitamins, weight loss stuff, beauty products. They've got over 7,500 different products available in stores and online.
But here's where it gets interesting from a business perspective. They filed for Chapter 11 bankruptcy in June 2020 due to COVID-19's impact on store traffic, which led to closing at least 800 stores. The pandemic really hit brick-and-mortar supplement stores hard when everyone was shopping online and avoiding malls.
What I find fascinating is their evolution. Started by David Shakarian as a tiny health food store called "Lackzoom" in downtown Pittsburgh in 1935, making just $35 on the first day. Now they're this multinational corporation with over 17,500 employees and a presence that spans continents.