Good American

Good American is a fully inclusive fashion brand co-founded by Khloé Kardashian and Emma Grede in 2016, offering premium denim, activewear, swimwear, and shoes in sizes 00-32. The brand is known for its body-positive approach and commitment to quality, fit, and empowering women of all shapes and sizes.

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Good American customer service

Good American customer service

Use any of the convenient means below to contact Good American customer service.

Phone (213) 320-5214
Web https://help.goodamerican.com/en-US
location

Headquarters

3125 S La Cienega Blvd
Los Angeles, CA 90016
(213) 320-5214

Returns

What is the return window?
We accept returns and exchanges of items purchased on goodamerican.com if they are requested within 21 days of the date your order was shipped.

Are there any items that are non-returnable?
Items marked as Final Sale or on sale at 50% off or over are not eligible for returns or exchanges. Items must be unused and in their original condition with all tags attached. Products with a protective adhesive strip (i.e. Bodysuits and Swim) must be returned with the protective adhesive strip still attached. Returns with the strip removed will not be accepted.

How will I receive my refund?
Once your return is received, inspected, and approved, your refund will be issued to the method selected in the return process. Note that refunds can take up to 7-10 business days to appear in your bank account due to varying processing times between financial organizations.

Who pays for return shipping?
Exchanges or Returns for Store Credit are free! Returns to the original form of payment will be subject to a restocking fee which will be deducted from your refund: $2.99 restocking fee when you return to a Happy Returns return bar, $7.99 restocking fee when you return via UPS pre-paid mailed label, $0 restocking fee for an exchange or a refund to a store credit.

How do I start a return online?
We partner with Happy Returns to offer box-free, printer-free, and sustainable returns and exchanges. Start your return online, select the items you wish to return, and tell us why. Then, locate a Return Bar near you and use the QR code emailed by Happy Returns to complete your return drop-off in less than a minute.

Editor's Take

So here's the thing about Good American-it's kind of become this phenomenon that nobody really saw coming, even though, looking back, it makes total sense. Khloé Kardashian and Emma Grede launched this denim brand back in 2016, and on day one? They did a million dollars in sales. Not over the first week. Not the first month. The first day.

But what's interesting isn't just the Kardashian effect (though let's be real, that didn't hurt). It's that they actually identified something the fashion industry had been ignoring for decades. Women with curves-real, actual curves-couldn't find jeans that fit properly. The industry kept pretending everyone was a size 2 or 4, and if you weren't, well, good luck. Good American came in offering sizes 00 to 32, which at the time felt revolutionary. Now it seems obvious, but back then? Revolutionary.

The brand's whole philosophy centers around this idea that denim should love your body, not the other way around. They obsess over fit in a way that's almost neurotic-reinforced waistbands to eliminate gapping, stretch technology that actually works, and they even invented size 15 because they noticed women getting stuck between 14 and 16. That's the kind of detail-oriented thinking that separates a celebrity vanity project from an actual business.

And it's grown beyond just jeans. They've expanded into activewear, swimwear, bodysuits, shoes-basically a full lifestyle brand. The "Always Fits" collection stretches up to four sizes, which is perfect for anyone whose weight fluctuates (so, basically everyone). It's practical in a way fashion rarely bothers to be.

What's also worth noting is the manufacturing approach. All their jeans are made in the US, they partner with responsible manufacturers, and they use eco-friendly washes. In an industry notorious for exploitation and environmental damage, that's not nothing. Emma Grede, the co-founder, has this background in fashion marketing and saw the gap in the market. She's the business brain behind the operation, while Khloé brings the platform and the personal connection to the mission-she's been open about her own struggles with body image and finding clothes that fit.

The pricing sits in that premium-but-not-luxury range. Jeans run around $119 to $149, which isn't cheap, but it's also not Gucci. For what you're getting-quality denim, thoughtful construction, inclusive sizing-it's positioned right where it needs to be. And they've managed to maintain that "largest denim launch in history" momentum, which is rare. Most celebrity brands flame out after the initial hype.

They sell through their own website and major retailers like Nordstrom and Bloomingdale's, plus internationally at places like Selfridges. The brand's worth is estimated around $7.65 million, though those numbers are always a bit squishy. What matters more is that they've stuck around and kept growing, which in the fashion world is its own kind of success.

One thing that stands out: their social media game is strong. Over 2 million Instagram followers, hundreds of thousands on TikTok. They understand their audience lives online and shops online, and they've built the brand accordingly. The content isn't just product shots-it's body positivity messaging, real women in the clothes, that whole empowerment angle that could feel cheesy but somehow doesn't because it's backed up by the actual product.

If you're shopping there, just know their return policy has some quirks. You've got 21 days from ship date, exchanges and store credit returns are free, but if you want your money back to the original payment method, there's a restocking fee ($2.99 to $7.99 depending on how you return it). Not a dealbreaker, but worth knowing upfront.

Good American figured out how to do inclusive fashion without making it feel like a compromise. The clothes are actually cute, they fit properly, and they've managed to build a brand that feels authentic rather than opportunistic. In an industry full of empty promises and virtue signaling, that's refreshing.