Great Jones
Great Jones is a modern kitchen company that creates stylish and affordable cookware designed to equip and inspire people to cook more frequently at home.
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Great Jones · Jun 11
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Great Jones · May 24
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Great Jones · May 21
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Great Jones · May 17
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Great Jones · May 14
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Great Jones · May 11
Great Jones customer service
Use any of the convenient means below to contact Great Jones customer service.
Great Jones jobs
We're looking for hungry (get it?), hard-working, enthusiastic team players to join the Great Jones family. Apply now!
View current Great Jones jobs
Returns
What is the return window?
Great Jones has a 30-day, no-questions-asked return or exchange policy. The 30-day return or exchange window begins upon delivery of the item.
Are there any items that are non-returnable?
Engraved items cannot be edited, exchanged, returned or replaced. Great Jones cannot process returns or exchanges for goods forwarded, shipped, or moved outside of the United States.
How will I receive my refund?
All refunds will be credited back to your initial form of payment. Gift returns are credited back in the form of a digital gift card.
What if I received a damaged or incorrect item?
Sometimes the trip from our warehouse to your home can rough it up a bit. Begin a replacement request through our online portal here: https://greatjonesgoods.com/tools/returns We'll ship you a new piece, along with a return label for your damaged piece.
How do I start a return online?
Start a return request here: https://greatjonesgoods.com/tools/returns. Please allow 2-3 days for your request to be processed.
Editor's Take
Great Jones isn't just another cookware company-it's basically what happens when millennials decide to fix everything wrong with kitchen gear. And honestly? They kind of nailed it.
Started in 2018 by Sierra Tishgart and Maddy Moelis, two friends who got fed up with the same old cookware options, Great Jones set out to create something different. The name Great Jones is an homage to Judith Jones, a cookbook author and editor who championed the work of Julia Child, Edna Lewis, and James Beard, plus it's a nod to New York City where they're based.
What makes them stand out? First, the colors. We're talking vibrant jewel tones that actually look good sitting on your stove instead of hidden away in cabinets. Their Dutch ovens come in shades like "Blueberry" and "Pepper"-names that somehow make cooking feel more fun. But it's not just about looks. They designed their collection with the support of some of the top leaders in food in America, including Momofuku's David Chang and Sqirl's Jessica Koslow. They studied, custom-built, and stress-tested the curves and slopes of their cookware (so food doesn't get trapped), the grips of their handles (ergonomics!), and the distribution of heat (even, steady).
The pricing hits that sweet spot too. They bundled their entire Family Style pot and pan set and made it available for $395-almost half of what you'd pay for high-end heritage brands like All-Clad and Le Creuset. That's accessible luxury without the luxury price tag.
As founder Sierra Tishgart told Fast Company, "If it's not happening on Instagram, it doesn't exist in our universe. [Instagram] hasn't changed how we do business - it's how we do business." And that social-first approach really shows. Their Instagram feed is this perfect mix of food porn, lifestyle shots, and actual cooking inspiration that makes you want to, well, cook more.
The company got acquired by Meyer Corporation in 2023, which should help with distribution and manufacturing while keeping that startup energy. In 2023, The Meyer Corporation, one of the largest cookware companies in the world, acquired Great Jones, a startup originally founded in 2018 by Sierra Tishgart. Meyer currently operates the business.
Sure, they've had some growing pains and workplace controversies along the way, but the cookware itself has earned solid reviews from actual home cooks and food publications. It's the kind of gear that makes you excited about making dinner instead of dreading it.