Grocery Outlet
Grocery Outlet is a discount grocery retailer offering name brand groceries and farm fresh organic produce for 40-70% less than conventional grocery stores through a treasure-hunt shopping experience.
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Grocery Outlet · Jun 22
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Grocery Outlet · Jun 21
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Grocery Outlet · Jun 15
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Grocery Outlet · Jun 14
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Grocery Outlet · Jun 08
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Grocery Outlet · Jun 07
Grocery Outlet weekly ad
View the most recent Grocery Outlet ad to catch up on the latest specials, promotions and limited time offers.
Grocery Outlet customer service
Use any of the convenient means below to contact Grocery Outlet customer service.
| Phone | (510) 704-6556 |
| Web | https://groceryoutlet.zendesk.com/hc/en-us |
| [email protected] |
Grocery Outlet jobs
Here at GO, we value the well-being and success of our employees. As a rapidly growing company, we believe in the power of teams and making sure there's always some fun sprinkled in. Our commitment to Equity, Diversity and Inclusion (ED&I) creates an environment where you'll be celebrated and valued for who you are. Join us in our mission of Touching Lives for the Better by increasing affordable food access, reducing food waste and providing opportunities for entrepreneurs to start their own local business.
View current Grocery Outlet jobs
Headquarters
5650 Hollis Street
Emeryville, California 94608, United States
(510) 704-6556
[email protected]
Returns
What is the return window?
Returns with a receipt are gladly accepted within 30 days of purchase for a full cash refund (or credit to the applicable credit/debit card or EBT card) at the store where you purchased the product.
Do I need a receipt to return an item?
Yes, returns with a receipt are accepted for a full refund. The policy specifically mentions returns "with a receipt."
Are there any items that are non-returnable?
The return policy doesn't specify non-returnable items, but because each Grocery Outlet store is independently owned and operated, inventory will vary from store to store, and they ask that you make your returns at the store where you made your original purchases.
How will I receive my refund?
You'll receive a full cash refund (or credit to the applicable credit/debit card or EBT card) depending on your original payment method.
What if I received a damaged or incorrect item?
If you are not satisfied with any of your purchases, for any reason - you can return it for a full refund!
Grocery Outlet hours
| Sunday | 8:00am - 9:00pm |
| Monday | 8:00am - 9:00pm |
| Tuesday | 8:00am - 9:00pm |
| Wednesday | 8:00am - 9:00pm |
| Thursday | 8:00am - 9:00pm |
| Friday | 8:00am - 9:00pm |
| Saturday | 8:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Grocery Outlet.
Check my Grocery Outlet hours
Editor's Take
Think of Grocery Outlet as the treasure hunt your wallet's been waiting for. Since 1946, this isn't your typical grocery chain-it's basically what happens when someone takes all the overstock, closeouts, and "oops, we made too much" inventory from major brands and turns it into a shopping adventure.
Here's the thing that makes Grocery Outlet genuinely different: the vast majority of stores are independently operated by local married couples, with each store having flexibility in its product offerings to serve local tastes and demand. So while you're getting name brand groceries and farm fresh organic produce for 40-70% less than conventional grocery stores, you're also supporting local entrepreneurs who actually live in your community.
The business model is pretty brilliant when you think about it. Inventory comes primarily from overstocks and closeouts of name-brand groceries, and the company buys mostly closeout or seasonal merchandise, so particular brand names change often. That rotating inventory creates what customers call a "treasure hunt" experience-you never know what premium brands you'll find at rock-bottom prices.
And we're talking serious savings here. Grocery Outlet is one of the largest opportunistic buyers of grocery items in the country, selling name-brand items to customers for up to 60% off conventional grocery store retail prices, maintaining strong margins while still selling at low prices. They've got stores in California, Oregon, Washington, Idaho, Nevada, Maryland, Pennsylvania, New Jersey, Ohio, and Delaware-over 480 locations and growing.
But here's what really sets them apart from other discount grocers: they're not just selling expired or damaged goods. The company's stores also carry food staples such as fresh meat, dairy and bread, plus they've got a solid selection of organic and specialty items that would normally cost a fortune elsewhere.
The company went public in 2019 and has been expanding steadily, though they're being smart about it-focusing on markets where their treasure-hunt model really resonates with shoppers who appreciate both quality and value.