GUESS
Global lifestyle brand known worldwide for innovative denim, sexy dresses, iconic logo pieces, plus shoes, handbags, accessories and more for men, women, and children.
-
GUESS · Jun 22
-
GUESS · Jun 21
-
GUESS · Jun 15
-
GUESS · Jun 14
-
GUESS · Jun 09
-
GUESS · Jun 07
GUESS customer service
Use any of the convenient means below to contact GUESS customer service.
| Phone | (877) 444-8377 |
| Web | https://www.guess.com/us/en/contact-us.html |
| [email protected] |
GUESS jobs
At GUESS, we believe success is built together. Every team member plays a vital role in shaping our brand-from our first pair of jeans to today's latest innovations-bringing ideas, creativity, and passion to the table. We cultivate an environment of trust, teamwork, and integrity, where careers thrive and ideas drives us forward.
View current GUESS jobs
Headquarters
1444 South Alameda Street
Los Angeles, CA 90021
(800) 224-8377
Returns
What is the return window?
Guess gladly accepts the return or exchange of unworn, unwashed or defective merchandise for up to 30 days after the shipment date for GUESS, GUESS kids, GUESS Factory and G by GUESS merchandise, and Marciano merchandise for up to 14 days after the shipment date.
Do I need a receipt to return an item?
Merchandise must be returned with all original internal packing materials, boxes and containers with tags attached, sanitary liners intact and accompanied by the packing slip or invoice. If you have lost your original invoice/delivery slip, you can reprint a copy by logging into your account and clicking Online History then View Invoice to download a printable PDF version.
Are there any items that are non-returnable?
Items marked "final sale" on the website, tag, or invoice are not refundable, and gift cards are a final sale and cannot be returned or exchanged for cash, except where required by law. Pierced jewelry, undergarments, lingerie, fragrances, and lotions are not returnable.
How will I receive my refund?
Refunds for merchandise returned within the eligible time period will be credited in the same form as the original payment method except for purchases made with a GUESS gift card, which will be credited to an electronic merchandise return card.
Who pays for return shipping?
Shipping costs for returns are the responsibility of the customer, and unfortunately, Guess cannot waive return shipping costs.
GUESS hours
| Sunday | 11:00am - 7:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local GUESS.
Check my GUESS hours
Editor's Take
You know that feeling when you spot someone wearing the perfect pair of jeans from across the room? There's a decent chance they're rocking Guess. This isn't just another fashion brand-it's basically the company that taught America how denim should fit.
Started by four French brothers back in 1981, Guess began with a simple mission: make jeans that actually looked good on people. And honestly? They nailed it. The Marciano brothers switched to selling jeans with a light, form-fitting denim and zippers at the ankles, which sounds pretty specific but was revolutionary at the time.
But here's where it gets interesting. In 1985, Guess introduced black-and-white advertisements that basically rewrote the playbook for fashion marketing. These weren't your typical catalog shots-they were moody, provocative, and made everyone want to be part of whatever story Guess was telling. The brand cultivated this whole vibe around youth and glamour that still defines them today.
What really sets Guess apart is how they've managed to stay relevant across multiple generations. Known worldwide for innovative denim, sexy dresses, iconic logo pieces, plus shoes, handbags, accessories and more, they've expanded way beyond those original jeans without losing their core identity. Walk into any Guess store and you'll find everything from casual weekend wear to those statement pieces that make you feel like you're ready for a night out in Milan.
And let's talk about their TikTok game for a second. While it takes some brands time to figure out how to create content on new platforms, Guess nailed it from the start with their #InMyDenim campaign, collaborating with Bebe Rexha and generating deeper engagement with audiences. That's the kind of marketing savvy that keeps a 40-year-old brand feeling fresh.
Sure, they've had their controversies over the years, but what major fashion brand hasn't? The point is, Guess has this uncanny ability to evolve while staying true to what made them special in the first place. Whether you're 16 or 60, there's probably something in their collection that speaks to your style.