Halara
Halara is a fast-growing online athleisure brand that creates crowd-tested, high-quality activewear including leggings, exercise dresses, joggers, and loungewear at accessible prices. Founded in 2020, the brand uses customer feedback to perfect their products and has become a social media phenomenon.
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Halara · Jun 21
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Halara · Jun 21
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Halara · Jun 14
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Halara · Jun 14
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Halara · Jun 07
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Halara · Jun 07
Halara customer service
Use any of the convenient means below to contact Halara customer service.
| Phone | (800) 520-9169 |
| Web | https://thehalara.com/foot/contact-us |
| [email protected] |
Halara jobs
Halara's name means 'take it easy' and it's at the heart of everything they do. They offer top-quality athleisure products in the most expressive style at the most accessible prices. True diversity and authenticity are what they hold dear to their hearts.
View current Halara jobs
Headquarters
40 Wall St, 28th FL Suite 2703A
New York, NY 10005
(646) 380-1911
Returns
What is the return window?
Returns are accepted within 30 days of the delivery date. After you've requested a return, you'll receive return instructions via email within 24 hours.
Are there any items that are non-returnable?
Underwear, bras, socks, and shapewear are non-returnable. Accessories like water bottles, jewelry, glasses, and hair accessories are also non-returnable. Swimwear, bodysuits, and lingerie are only returnable if the hygiene liner is intact.
How will I receive my refund?
Refunds will be issued within 3-5 days after Halara receives your item(s). The refund will be credited in the form of the original payment method you used initially. Refunds to gift cards are processed faster, typically within 1-2 business days.
Who pays for return shipping?
Customers must pay for return shipping unless the return is due to a quality issue. Shipping fees are non-refundable.
How do I start a return online?
Click on the return link on Halara's website to initiate your return. If you have any questions, you can email [email protected] and they will get back to you within 1-3 business days. Halara reserves the right to decline a return that does not comply with the conditions of their return policy.
Editor's Take
So here's the thing about Halara - they've basically cracked the code on something most athleisure brands struggle with. You know how you're scrolling through TikTok and suddenly everyone's wearing the same leggings? Yeah, that's probably Halara. With over 300,000 pairs of their waffle work pants sold on TikTok alone, they've gone from startup to social media phenomenon in just a few years.
But what's actually interesting here isn't just the viral success - it's how they got there. The company obsesses over creating the perfect fit and engineering the best fabrics, using surveys, social media comments and product reviews to respond to millions of comments and suggestions. It's kind of like crowdsourcing your entire product line, which sounds chaotic but apparently works.
In Greek, "halara" means "take it easy", and that philosophy shows up everywhere - from their exercise dresses with semi-detachable shorts (genius, honestly) to leggings that people genuinely seem to live in. The brand reimagines the retail industry through crowd-sourced and crowd-tested designs, combining easy styling and high-performing products.
Here's where it gets a bit complicated, though. The return policy situation is... well, it's a mixed bag. Returns are accepted within 30 days of the delivery date, which sounds reasonable. But you'll need to email for approval first, and customers pay for return shipping unless there's a quality issue. Some reviewers love the products enough that returns don't matter. Others? Not so much.
The company's also doing some interesting stuff beyond just selling leggings. They've sponsored pickleball champions and hosted events at UCLA, positioning themselves as more than just another fast-fashion brand. And they're talking about sustainability, which - given the industry they're in - is at least worth noting.
As of July 2025, Halara's annual revenue reached $750M, which is pretty wild for a company that only launched in 2020. They've got that direct-to-consumer model down, keeping prices accessible while maintaining quality that's good enough to generate genuine buzz (not just paid influencer posts, though there's plenty of those too).