Half Price Drapes
Half Price Drapes offers unmatched quality blackout, velvet and linen curtains, drapes, and window coverings at half the price. They manufacture their own fabrics and have decorated over 5 million windows since 2005.
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Half Price Drapes · Oct 21
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Half Price Drapes · Oct 16
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Half Price Drapes · Oct 13
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Half Price Drapes · Oct 10
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Half Price Drapes · Oct 07
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Half Price Drapes · Oct 03
Half Price Drapes customer service
Use any of the convenient means below to contact Half Price Drapes customer service.
| Phone | (866) 413-7273 |
| Web | https://www.halfpricedrapes.com/pages/contact-us-1 |
| [email protected] |
Headquarters
440 Boulder Court, Suite 100
Pleasanton, CA 94566
(866) 413-7273
[email protected]
Returns
What is the return window?
Items can be returned within 30 days of receipt of the order. Half Price Drapes requires that you notify them within 30 days of receiving your items.
Do I need a receipt to return an item?
You need to obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, visit their website, log into your account, locate your order, select items to return and follow the prompts.
Are there any items that are non-returnable?
Items featured as "Final Sale" or "No Return" in the Sales Outlet are not eligible for a refund or credit. Custom and made to order items can be returned but Half Price Drapes will retain 50% of the purchase price.
How will I receive my refund?
Refunds go to the original form of payment less fees that are item dependent including shipping & handling and restocking fees. Refunds may take up to 10 business days to be processed, and your bank has up to 2 billing cycles to post your refund.
Who pays for return shipping?
Half Price Drapes does not pay for return shipping. A return shipping and handling fee of 10% of the purchase price will be deducted from your refund.
Editor's Take
So here's the thing about Half Price Drapes-they're basically the anti-establishment of the window treatment world, and honestly, it's kind of brilliant. They weave their own fabric, create their own embroidery patterns, and manufacture their own curtains & drapes in a 15,000 sq. ft. workshop, which means they can cut out all the middleman markup that usually makes decent drapes cost a fortune.
What's really interesting is how they've positioned themselves. Over 5 million windows decorated since they started in 2005, and 1000+ Fabric and Colors starting at $15/panel. That's not just competitive pricing-that's disruptive pricing. Most people expect to pay $50-100+ per panel for quality drapes, but HPD has figured out how to deliver luxury-looking window treatments at Target prices.
The company operates differently than most home decor retailers too. They no longer have a showroom, which probably saves them tons on overhead. Instead, they've gone all-in on e-commerce and actually encourage customers to order swatches-the first 5 are free, which is smart because fabric is one of those things you really need to touch and see in person.
But here's where it gets really clever: they're not just selling ready-made stuff. They keep standardized curtains in stock that ship within 48 hours, but most custom curtains ship within 3-4 weeks. So you get the speed of mass production when you want something standard, but the customization options when you need something specific.
The business model is fascinating from a manufacturing perspective. They eliminate all mark-ups and provide high-end luxurious customized curtains at unmatched cost, which is why they call themselves Half Price Drapes. It's vertical integration done right-control the entire supply chain, from fabric creation to final product, and pass the savings to customers.
And their customer base reflects this approach. They've built a clientele of over 25,000 satisfied customers ranging from designers in Washington DC to restaurants in the Bay Area to individual homeowners nationwide. That's the kind of diverse customer base you get when you nail both quality and price point.