Halo Pets
Halo Pets is a premium pet food company founded in 1986 that creates holistic pet products using whole meat, never meat meal, with a focus on natural, science-based nutrition for optimal pet health.
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Halo Pets · May 18
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Halo Pets · May 17
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Halo Pets · May 11
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Halo Pets · May 10
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Halo Pets · May 04
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Halo Pets · May 03
Halo Pets customer service
Use any of the convenient means below to contact Halo Pets customer service.
| Phone | (800) 426-4256 |
| Web | https://halopets.com/pages/contact |
| [email protected] |
Headquarters
12400 Race Track Road
Tampa, FL 33626
(800) 426-4256
[email protected]
Returns
What is the return window?
If you purchased your Halo product from Amazon, Chewy, or another online vendor, the return must be processed through the original purchasing website. Each vendor has its own return policies and procedures, so please contact the retailer directly for the next steps.
Do I need a receipt to return an item?
For a smoother experience, we recommend calling the retailer instead of attempting to process the refund online or via their app. Since returns are processed through the original purchasing website, you would need to follow their specific receipt requirements.
Editor's Take
So here's the thing about Halo-they've been doing the whole "premium pet food" thing since 1986, but they're not your typical corporate pet food giant. Founded in 1986 and headquartered in Tampa, Florida, Halo has grown to be a leading provider of naturally formulated, premium pet care products. What makes them different? They use whole meat, never meat meal, which basically means your dog gets actual chicken instead of mysterious "chicken meal" powder.
And here's where it gets interesting-Ellen DeGeneres became part-owner in 2008. Not exactly your typical celebrity endorsement deal, right? But it makes sense when you dig into their philosophy. They're a community of pet parents who honor authenticity, quality and transparency in everything they make. The sacred bond that pet moms share with their kids is at the heart of what we do.
The company's gotten pretty smart about distribution too. The Halo products your pets love - now with fulfillment by our partners Chewy and Amazon. So you're not hunting around specialty stores anymore-though their products are sold through specialty pet retailers, and natural grocery and health food stores, including Whole Foods Markets, Sprouts and Petco.
What's really cool is their "feed it forward" approach. When you choose Halo, we feed it forward, donating over 1.5 million meals to shelter pets annually. Halo donates a minimum of ½% of sales-five times the national corporate giving average-to the Halo Pet Foundation. That's not just marketing fluff-that's actual impact.
Their product line has evolved quite a bit. Halo Elevate offers all the nutrients that support your pet's top five health needs: digestive health, heart and immunity support, skin and coat vitality, hip and joint health, and strength and energy. They make different recipes depending on your pet's life stage, breed size, preferred protein, grain-free or with healthy grains, and food format.
But here's what pet parents really care about-Halo says "NO" to factory farming, animals raised with antibiotics, GMO ingredients, artificial flavors, colors and preservatives. In a world where you need a chemistry degree to read most pet food labels, that's refreshingly straightforward.