Harley-Davidson
Harley-Davidson is an iconic American motorcycle manufacturer that has been building motorcycles for over 120 years. The company offers new and used motorcycles, genuine parts, apparel, and accessories through a worldwide network of dealers.
Harley-Davidson customer service
Use any of the convenient means below to contact Harley-Davidson customer service.
| Phone | (800) 258-2464 |
| Web | https://www.harley-davidson.com/us/en/customer-service/contact-us.html |
Harley-Davidson jobs
At Harley-Davidson, we are building more than machines. We stand for the timeless pursuit of adventure. Freedom for the soul. Harley-Davidson embodies a quest for adventure, and a passion to deliver and experience the unexpected.
View current Harley-Davidson jobsHeadquarters
3700 West Juneau Avenue
Milwaukee, Wisconsin 53208
(877) 437-8625
Returns
What is the return window?
Returns will be processed within 2-3 weeks from the time you mail your return. A refund of the merchandise purchase price and sales tax will be credited back to your original method of payment and will post 1-3 business days after the date of processing.
How will I receive my refund?
A refund of the merchandise purchase price and sales tax will be credited back to your original method of payment and will post 1-3 business days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. An email confirmation will be sent when the return is processed.
Can I return online purchases in-store?
Yes, you can return items for free at the H-D dealership that is assigned as the Selling Dealer for your online order. Your Selling Dealer is listed with your order confirmation and original invoice. Returns will be refunded to the original method of payment within 3 business days after initiating your return at the store.
Who pays for return shipping?
You'll receive a pre-paid return label to print and attach to your return. Each label is uniquely assigned to your return request and is good for one box. You must apply a separate return label to each box you use for your return.
What if I received a damaged or incorrect item?
If you received a damaged or defective item, simply follow the online return process and Harley-Davidson will pick up the tab for return shipping and also refund your original shipping charge.
Editor's Take
There's something about Harley-Davidson that just hits different, you know? Like, you can't really talk about American motorcycles without that iconic Bar and Shield logo popping into your head. And honestly, that's not by accident.
For over 120 years, Harley-Davidson has been more than a motorcycle brand. It's a global community and a way of life. That's not marketing fluff-walk into any H-D dealership on a Saturday morning and you'll see what they mean. The place is basically a social club where everyone speaks the same language: throttle, chrome, and freedom.
Here's the thing most people don't realize: Harley isn't just selling you a bike. They're selling you an entire ecosystem. The official Harley-Davidson online store is your destination for everything you need to ride in style, with a massive online inventory of motorcycle gear, parts, and accessories, plus exclusive collections and special edition releases. You can literally outfit yourself head to toe, customize your ride until it's unrecognizable from stock, and still have options left over.
But let's talk about what really matters-the motorcycles themselves. The bikes are a symbol of innovation, endurance, and adventure, delivering the performance and aesthetics that make every ride unforgettable. Whether you're eyeing a Sportster for your first bike or dreaming about a fully-loaded Road Glide for cross-country touring, there's basically a Harley for every type of rider. And with more than 5,000 employees worldwide, they've got the infrastructure to back it all up.
Notice how Harley's managed to stay relevant for more than a century? That's because they've figured out how to balance heritage with evolution. Sure, they've got that classic V-twin rumble that's been turning heads since 1903, but they're also pushing into new territory with adventure bikes and even electric models. It's kind of like watching your grandfather learn to use a smartphone-surprisingly effective when done right.
The dealer network is massive, which means you're never too far from someone who can wrench on your bike or help you find that one specific part you need. Free shipping on orders over $50 for members doesn't hurt either, especially when you're piecing together a custom build one Amazon-sized box at a time.
And here's something that doesn't get enough attention: the community aspect. The Harley-Davidson Museum in Milwaukee is a walk through the history of America, with an unrivaled collection of motorcycles and memorabilia on a 20-acre campus. It's basically a pilgrimage site for riders, and it's one of Milwaukee's top tourist destinations for a reason.
So yeah, Harley-Davidson isn't perfect-no brand is. But when you're talking about a company that's been around since before motorcycles were even a thing people did regularly, and they're still cranking out bikes that people genuinely want to ride? That's worth paying attention to. Whether you're a first-time rider or someone with a garage full of bikes, there's probably a Harley that fits what you're looking for. And if not, well, there's always next year's lineup.