Helly Hansen

Helly Hansen is a Norwegian manufacturer of professional-grade outdoor clothing and gear for skiing, sailing, and hiking. Trusted by professionals since 1877, the company specializes in technical apparel and workwear designed for harsh weather conditions.

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Employees at Helly Hansen work in a collaborative environment that values innovation and a passion for outdoor lifestyle. The company offers opportunities for career development, employee benefits, and the chance to work with a globally recognized brand.

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location

Headquarters

14218 8th Street E, Suite 100A
Sumner, WA 98390
(800) 435-5901
[email protected]

Returns

What is the return window?
Helly Hansen offers a 30-day return policy. If you are not satisfied with your product you can return or exchange within 30 days.

Do I need a receipt to return an item?
In order to process your return, the product must not be used and remain in its original condition with tags still attached. While the website doesn't explicitly require a receipt, proof of purchase is typically needed for returns.

Are there any items that are non-returnable?
Final sale items are not eligible for returns or exchanges. Products must be unwashed, unused (though you can try items on for fit), and in original undamaged packaging.

How will I receive my refund?
Once your return has been delivered to us, please allow 5-10 business days for your refund and/or your exchange order to ship. Shipping charges are not refunded.

Who pays for return shipping?
Register your return below and receive your pre-paid UPS return label at the end of the return registration process. Helly Hansen provides pre-paid return labels for returns within the UPS service area.

Editor's Take

So here's the thing about Helly Hansen - it's not just another outdoor brand slapping logos on jackets. This is a company that's been around since 1877, which means they were making waterproof gear before most of us had great-grandparents. Started by a Norwegian sea captain who got tired of being soaked to the bone, the brand basically invented the modern waterproof jacket by soaking linen in linseed oil. Pretty ingenious for the 1800s.

What's kind of fascinating is how they've managed to stay relevant for almost 150 years. You'll find their gear on professional ski patrollers at over 200 ski resorts worldwide - that's more than 55,000 ski professionals trusting their lives to this stuff. And it's not just mountain people. World-class sailors wear Helly Hansen across all five oceans, which tells you something about durability when your gear needs to survive salt water, wind, and whatever else the ocean throws at you.

The technology side is where things get interesting. They developed something called H2 Flow that actually lets you regulate your body temperature through vents in the jacket - no more choosing between sweating to death or freezing. Their Lifa technology for base layers has become kind of legendary in the outdoor community. And they're not resting on their laurels either. Recent innovations include Lifaloft insulation and their Odin collection, which won a Red Dot Design Award.

But here's what really sets them apart from the weekend-warrior brands: this is professional-grade equipment. The kind of gear that search and rescue teams depend on. The stuff that keeps people alive in genuinely harsh conditions, not just "it's a bit chilly today" weather. Notice how they partner with organizations like The Ocean Race and outfit entire national ski teams? That's not marketing fluff - that's actual professionals choosing their gear when failure isn't an option.

The brand has this interesting dual identity too. On one hand, it's technical gear for serious outdoor professionals. On the other, it developed a cult following in urban settings back in the late '90s, particularly in Northern England and with hip hop culture in the US. So you've got this weird mix of mountaineers and city dwellers all wearing the same logo, which is kind of rare in the outdoor industry.

They're also putting real effort into sustainability with their Ocean Bound polyester program - collecting plastic bottles within 50km of coastlines before they end up in the ocean and turning them into fabric. At least 50% recycled content in those materials. It's not perfect, but it's more than a lot of brands are doing.

The workwear division deserves mention too. This isn't just lifestyle apparel - they make serious protective gear for people working in brutal conditions. Fishing industry, construction, you name it. If your job involves being outside in terrible weather, there's probably a Helly Hansen product designed specifically for that scenario.