Herman Miller
Herman Miller is an American company that produces office furniture, equipment, and home furnishings, known for iconic designs like the Aeron chair and Eames Lounge Chair.
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Herman Miller customer service
Use any of the convenient means below to contact Herman Miller customer service.
| Phone | (888) 798-0202 |
| Web | https://store.hermanmiller.com/contactus |
| [email protected] |
Herman Miller jobs
You can make a salary making furniture. Or you can make a difference. Or you can work at Herman Miller and make both. All while giving back to the community and caring for a better world.
View current Herman Miller jobs
Headquarters
855 East Main Ave
Zeeland, MI 49464
(616) 654-3000
Returns
What is the return window?
Herman Miller offers a 30-day, no-questions-asked return policy. You can try the product for 30 days upon receipt to determine if it's the right fit for you.
Do I need a receipt to return an item?
Returns with a receipt will be refunded in the same form as original payment was made. Returns with a gift receipt will be refunded with a merchandise credit.
Are there any items that are non-returnable?
Your refund will be reduced by a restocking charge equal to 10% of the total purchase price on all items EXCEPT Herman Miller branded performance seating. Herman Miller branded performance seating will be charged a $99 return shipping fee. If packaging is no longer available, a 10% restocking fee will be applied in place of the $99 return shipping fee.
How will I receive my refund?
Returns with a receipt will be refunded in the same form as original payment was made. Returns with a gift receipt will be refunded with a merchandise credit. Returns will reflect original discounts and promotions.
Who pays for return shipping?
Herman Miller covers the return shipping costs and there are no restocking fees for their 30-day return policy.
Herman Miller hours
| Sunday | 12:00pm - 6:00pm |
| Monday | 10:00am - 6:00pm |
| Tuesday | 10:00am - 6:00pm |
| Wednesday | 10:00am - 6:00pm |
| Thursday | 10:00am - 6:00pm |
| Friday | 10:00am - 6:00pm |
| Saturday | 10:00am - 6:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Herman Miller.
Check my Herman Miller hours
Editor's Take
Herman Miller isn't just another furniture company-it's basically the Apple of office chairs, and honestly, that comparison isn't even close to doing it justice. Founded way back in 1905, this Michigan-based powerhouse has been quietly revolutionizing how we sit, work, and live for over a century.
You've probably seen their stuff without even realizing it. That iconic Aeron chair that costs more than some people's rent? That's Herman Miller. The Eames Lounge Chair that shows up in every fancy office and design magazine? Yep, Herman Miller too. They're the company that literally invented the office cubicle back in 1968-though whether that's something to brag about is debatable.
But here's what's really wild about Herman Miller: they don't just make furniture, they make statements. When Charles and Ray Eames were experimenting with molded plywood in the 1940s, Herman Miller was right there backing them up. When ergonomics became a thing, they didn't just jump on the bandwagon-they basically built the wagon. Their research division has been studying how people actually use furniture since the 1960s, which explains why sitting in one of their chairs feels like it was custom-made for your body.
The company's gone through some major changes recently. In 2021, they acquired Knoll for $1.8 billion and rebranded the whole operation as MillerKnoll. So now they're not just Herman Miller-they're this massive collective of design brands that includes everything from HAY's Scandinavian minimalism to Design Within Reach's accessible modernism.
And they're not stuck in the past, either. Herman Miller Gaming is a real thing now, partnering with Logitech to create chairs specifically for esports pros and serious gamers. Because apparently, even professional video game players need proper lumbar support.
What really sets Herman Miller apart is their obsession with sustainability and social responsibility. They've been carbon neutral since 2018, they offer employees stock ownership, and they actually seem to care about making the world a better place through design. Sure, their chairs cost a fortune, but when you're buying something that's built to last decades and comes with a 12-year warranty, it starts to make sense.