Heyday Skincare
Heyday is a skincare company offering personalized facial treatments and curated skincare products with locations across the country, focusing on education and long-term skin health.
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Heyday Skincare · Jun 17
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Heyday Skincare · Jun 16
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Heyday Skincare · Jun 11
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Heyday Skincare · Jun 09
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Heyday Skincare · Jun 05
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Heyday Skincare · Jun 04
Heyday Skincare customer service
Use any of the convenient means below to contact Heyday Skincare customer service.
Returns
What is the return window?
For products that are minimally used, we accept exchanges for store credit within 14 days. Unused products may be returned or exchanged within 14 days.
Are there any items that are non-returnable?
Physical gift cards are like cash. While they never expire, they can't be replaced if lost or stolen. They also can't be exchanged for cash unless required by law. Gift cards are final sale.
How will I receive my refund?
Items purchased during a sale or promotional offer will receive store credit for any returns. For products, exchanges for store credit are accepted within 14 days for minimally used items. Unused products can be returned or exchanged within the same timeframe.
What if I received a damaged or incorrect item?
If you weren't pleased with your service, please reach out to us at [email protected]. We do not refund services, but want you to be 100% satisfied and will do everything we can to remedy this. When you and your skin are happy, we're happy.
Who pays for return shipping?
The policy includes free shipping for online returns within the 14-day period.
Editor's Take
So here's the thing about Heyday-they've basically taken everything annoying about getting a facial and thrown it out the window. You know how spa facials usually require you to block out half your Saturday, whisper like you're in a library, and pretend to enjoy cucumber water? Yeah, Heyday said "nope" to all that.
With over 1 million facials and 10 years of experience under their belt, their Licensed Estheticians deliver results backed by serious know-how and 100+ hours of advanced Heyday training. But here's what makes them different-with 125+ possible facial formula combinations, your facial evolves as your skin does. It's like having a skincare therapist who actually remembers what worked last time.
The whole concept is refreshingly straightforward. A 50 minute facial that acts like a lunch break but feels like a vacation. They've stripped away the pretentious spa atmosphere and created something that feels more like visiting a really knowledgeable friend who happens to be amazing at skincare. No spa robes, no pretense, no shh'ing.
And they're not just about the immediate glow (though you'll definitely get that). Your facial doesn't end when you leave. We equip you with a personal at-home routine, and next month, we'll continue to progress towards your skin goals together. It's this ongoing relationship approach that sets them apart from the typical one-and-done spa experience.
What really caught my attention is how they've scaled this personal touch. We have facial shops across the country. Yet somehow they've maintained that boutique feel where "the estheticians are warm and really committed to educating clients about their skin." That's not easy to pull off when you're expanding rapidly.
The membership model makes sense too-$114/Month and is designed to support your skin's monthly renewal cycle with a personalized monthly facial, 50% off enhancements, and exclusive discounts on products. Facials are usually priced between $135 - $145, but as a member, you get a monthly facial included and additional facials at $85. It's basically skincare subscription services, but for your face.
They've been named "Best Facial" by New York Magazine and Cosmopolitan, which is nice validation, but honestly, the real test is whether people keep coming back. And based on their growth and the fact that they've performed over 500,000 facials, it seems like they're doing something right.