Hollister Co.
Hollister creates carefree jeans, tops, hoodies & more, designed to make teens feel comfortable in their own skin, living like it's summer all year long.
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Hollister Co. · Jun 22
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Hollister Co. · Jun 21
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Hollister Co. · Jun 15
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Hollister Co. · Jun 14
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Hollister Co. · Jun 08
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Hollister Co. · Jun 07
Hollister Co. customer service
Use any of the convenient means below to contact Hollister Co. customer service.
| Phone | (866) 426-1285 |
| Web | https://www.hollisterco.com/shop/wd/help/email-web-form |
| Chat | Click to chat |
| [email protected] |
Hollister Co. jobs
At Hollister Incorporated, we are passionate about making life more rewarding and dignified for those who use our products and services. A career here can take many paths, all of them leading to rewarding opportunities that make a difference in people's lives. Join us and you'll make a difference too!
View current Hollister Co. jobs
Headquarters
6301 Fitch Path
New Albany, OH 43054
(866) 426-1285
[email protected]
Returns
What is the return window?
Within 30 days of purchase, if you have the original sales receipt, Hollister Co. will refund the value of the merchandise based on the original form and amount of payment. Gold Status Hollister House Rewards members receive an additional 30 days, for a total of 60 days to make returns.
Do I need a receipt to return an item?
According to the Hollister return policy, you only need your original receipt, invoice, or order confirmation for a successful return or refund. Ensure that these are presented during your in-store return or when shipping for online returns.
Are there any items that are non-returnable?
Products marked as final sale are final and may not be returned or exchanged. This does not include merchandise that is faulty, damaged, or does not correspond to its description.
How will I receive my refund?
Within 30 days of purchase, if you have the original sales receipt, Hollister Co. will refund the value of the merchandise based on the original form and amount of payment.
Hollister Co. hours
| Sunday | 10:00am - 9:00pm |
| Monday | 10:00am - 9:00pm |
| Tuesday | 10:00am - 9:00pm |
| Wednesday | 10:00am - 9:00pm |
| Thursday | 10:00am - 9:00pm |
| Friday | 10:00am - 9:00pm |
| Saturday | 10:00am - 9:00pm |
Hours may vary by location and be modified due to holidays or events. Be sure to verify the current operating hours for your local Hollister Co..
Check my Hollister Co. hours
Editor's Take
So here's the thing about Hollister-it's basically the younger, more laid-back sibling of Abercrombie & Fitch, and honestly? That's exactly what it was designed to be. The brand is owned by Abercrombie & Fitch Co, and while Hollister says it was founded in 1922 in Hollister, California, it was actually founded in 2000 in Ohio by Abercrombie. Kind of wild that they created this whole fictional backstory, right?
But here's what makes Hollister interesting-they create carefree jeans, tops, hoodies & more, designed to make you, & all teens, feel comfortable in your own skin, so you can live like it's summer all year long. And that "endless summer" vibe? It's not just marketing speak. Starting summer 2007, Abercrombie & Fitch Co. spent an approximate amount of US$10 million to install video walls into Hollister Co. stores nationwide to play live-feeds from Surf City Huntington Beach, California. Hollister pays the city of Huntington Beach for the cameras located on the Huntington Beach Pier.
The stores themselves used to be these elaborate productions. Abercrombie & Fitch originally designed Hollister Co. stores to simulate the appearance of vintage beach shacks in an indoor shopping mall. Exterior décor included shuttered windows and light and dark brown pattern walls. A teal boardwalk with three steps leads to the entrance. Though they've since redesigned most locations to be more open and accessible.
What's fascinating is how they've evolved their social media game. Upon research of their Instagram page @hollisterco, they use a mix of created and curated content. In Hollister's curated content, its typically from users who use the #HollisterCollective as well as tag the company. By having a relevant hashtag, Hollister can easily see who is tagging them and using the hashtag so they can showcase their customers on social media.