Hoss Tools
Family-owned gardening company specializing in American-made garden tools, premium seeds, and supplies to help people grow their own food since 2009.
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Hoss Tools · Jun 22
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Hoss Tools · Jun 21
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Hoss Tools · Jun 17
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Hoss Tools · Jun 15
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Hoss Tools · Jun 10
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Hoss Tools · Jun 08
Hoss Tools customer service
Use any of the convenient means below to contact Hoss Tools customer service.
| Phone | (888) 672-5536 |
| Web | https://growhoss.com/pages/contact |
| [email protected] |
Headquarters
2052 R L Sears Rd
Norman Park, GA 31771
(888) 672-5536
[email protected]
Returns
What is the return window?
Unopened items within 30 days of delivery will receive 100% refund or exchange. Opened items within 30 days of delivery will be charged a 10% restocking fee.
Do I need a receipt to return an item?
Requires proof of purchase.
Are there any items that are non-returnable?
We cannot ship seeds outside of the United States. Specific non-returnable items not detailed on website.
How will I receive my refund?
Unopened items within 30 days of delivery will receive 100% refund or exchange. Refund method details not specified on website.
Who pays for return shipping?
We'll pay for all standard shipping costs when the return is a result of our error. If the return is not a result of our error and you ordered the wrong item(s) or simply no longer want the item(s), we will NOT pay for the return shipping costs.
Editor's Take
So here's the thing about Hoss Tools-they're basically the anti-corporate gardening company that actually gets it. Founded in 2009 by Greg Key and his wife Sheila in South Georgia, with over 30 years of agricultural experience between them, this isn't some slick operation dreamed up in a boardroom. It's the real deal.
What started as frustration with cheap, imported garden tools has evolved into something much bigger-a comprehensive gardening ecosystem that goes way beyond just selling stuff. And honestly? That evolution makes perfect sense when you dig into their story.
They're obsessed with American-made, professional-grade tools, but here's what really sets them apart: they design everything to be user-friendly and low-maintenance. No more spending half your weekend wrestling with finicky equipment when you should be enjoying your garden.
The subscription box thing is genius, by the way. It's designed as the perfect opportunity to learn how to grow your own food, with courses, videos, emails, and more guidance. Think of it as gardening school delivered to your door, but without the homework stress.
Customer satisfaction drives everything they do-they're genuinely dedicated to helping you succeed regardless of your skill level or plot size, and as a family-owned business, they actually care about building relationships beyond just transactions. You know how rare that is these days?