Hubble Contacts
Hubble Contacts is a direct-to-consumer brand offering affordable daily contact lenses, eyeglasses, and sunglasses through a personalized subscription service with home delivery.
-
Hubble Contacts · Jul 17
-
Hubble Contacts · Jun 26
-
Hubble Contacts · Jun 20
-
Hubble Contacts · Jun 14
-
Hubble Contacts · Jun 12
-
Hubble Contacts · Jun 10
Hubble Contacts customer service
Use any of the convenient means below to contact Hubble Contacts customer service.
| Phone | (844) 334-1640 |
| Web | https://www.hubblecontacts.com/contact-us |
| [email protected] |
Headquarters
1841 Broadway
New York, NY
(844) 334-1640
[email protected]
Returns
What is the return window?
As long as your contact lenses are in their original, unopened boxes, you may return them for any reason within 14 days of receipt to receive a full refund (excluding shipping costs).
Are there any items that are non-returnable?
Unfortunately, we cannot accept returns if the outer shipping box has been opened, because we cannot guarantee that the lenses haven't been tampered with.
How will I receive my refund?
As long as your contact lenses are in their original, unopened boxes, you may return them for any reason within 14 days of receipt to receive a full refund (excluding shipping costs).
Who pays for return shipping?
The fastest way to initiate your return or exchange is to contact us via chat or phone at +1-844-334-1640 to request a pre-paid mailing label. In order to receive your refund or exchange, you then have 14 days to drop off your return at the shipping carrier before the mailing label is voided.
How do I start a return online?
The fastest way to initiate your return or exchange is to contact us via chat or phone at +1-844-334-1640 to request a prepaid mailing label. You can also email us at [email protected].
Editor's Take
So here's the thing about Hubble Contacts-they basically took one look at the contact lens industry and said, "This is ridiculous." And honestly? They weren't wrong.
The whole contact lens game used to be dominated by maybe four big manufacturers who could basically charge whatever they wanted. Historically, four manufacturers controlled about 95% of the contact lens category in the United States and Canada and set prices much higher than a fair and open market would tolerate. Enter Hubble in 2016, doing what every good disruptor does: cutting out the middleman and selling directly to you.
Their pitch is pretty straightforward-if you're a new customer, your first shipment consists of 30 Hubble lenses (just pay $1 for shipping/handling plus any applicable sales tax). After that, you'll receive deliveries of 60 lenses every 28 days for $39. That's significantly cheaper than what you'd pay at most eye doctors or traditional retailers.
What's kind of fascinating is how they've expanded beyond just their basic daily lenses. They now offer SkyHy by Hubble lenses now available for monthly wear. All the comfort and breathability of SkyHy by Hubble is now available as a monthly lens to fit the wear schedule that's right for you. Plus they've moved into eyeglasses and sunglasses-Our custom Hubble frames are proudly designed in-house in NYC and hand-assembled in Wisconsin. We custom-cut, polish, and mount lenses into their frames before shipping them directly to you.
One thing that's worth noting-their lenses are made from methafilcon A, which some eye care professionals consider older technology compared to newer silicone hydrogel materials. But for the price point, and especially if you're someone who goes through contacts quickly or wants the convenience of home delivery, it might still make sense.