Huckberry
Huckberry is a one-stop men's shop that's equal parts lifestyle retailer and media brand, curating the world's coolest men's clothing, footwear, gear and gifts for those who embrace everyday adventure.
Huckberry weekly ad
View the most recent Huckberry ad to catch up on the latest specials, promotions and limited time offers.
Huckberry customer service
Use any of the convenient means below to contact Huckberry customer service.
| Phone | (855) 325-8998 |
| Web | https://help.huckberry.com/hc/en-us |
| Chat | Click to chat |
| [email protected] |
Headquarters
220 Industrial Blvd
Austin, TX 78745
(855) 325-8998
[email protected]
Returns
What is the return window?
Standard Returns: Orders are eligible for return within 30 days unless otherwise stated as final sale. Holiday Returns: Orders placed between November 1st and December 31st are eligible for return by January 31st of the following year.
Are there any items that are non-returnable?
Certain product categories are ineligible for return, including (but not limited to) face masks and coverings, underwear, grooming products, food/drink items, and items marked on their product pages as final sale. Footwear must be returned exactly the way it was shipped to you: completely clean and unworn with the shoes in their original, undamaged shoe box. Any footwear returns that do not include the original undamaged shoebox will not be accepted.
How will I receive my refund?
Refunds and exchanges are typically processed within 10 business days of when your returned gear was received at our returns center. Once your return is verified and inspected in accordance with our Return Policy, you will receive an email update of your refund or exchange. Please allow 3-5 business days for your bank to process a credit card refund once approved. PayPal refunds will show up on your PayPal account within 24 hours of processing. Refunds to store credit will be available in your Huckberry account instantly once your return items have been approved.
Who pays for return shipping?
We offer free returns on most orders sent to U.S. addresses (excluding final sale items). We also accept returns of packages delivered to international addresses; international customers outside the U.S. are responsible for return postage.
How do I start a return online?
To start an online return, you'll need the order reference number (e.g. R123456789) and the email you used to place your order. Then, you can select the item(s) you'd like to return.
Editor's Take
So here's the thing about Huckberry-it's basically what happens when you take the best parts of a men's magazine, an adventure blog, and an actual store, then mash them all together into something that actually works. And it really does work.
Founded by friends Andy Forch and Richard Greiner in 2011, they wanted to create a shopping and lifestyle experience for young men like themselves who lived in the city but had a passion for the outdoors. Pretty relatable concept, right? The guy who wants quality gear for weekend adventures but also needs to look decent at the office on Monday. The company eclipsed $15 million of revenue in under 5 years, which is kind of insane when you think about it.
But what really sets them apart is the content. Like, they're not just selling you a jacket-they're producing actual YouTube shows that you'd watch even if you weren't shopping. Their show "Shop Class" chronicles learning new skills from fixing Toyota truck engines to crafting wood surfboards, and it's just the latest in a roster of Huckberry-backed shows that has grown exponentially over the past two years. Their flagship series DIRT is legitimately good television, the kind of food-and-travel content that sits somewhere between Anthony Bourdain and your buddy's Instagram stories from that epic trip.
And they've been patient about it. Huckberry launched their YouTube channel at the end of 2016, and their YouTube channel's gone through several evolutions, each reaching successively higher levels of success. That's years of figuring it out, testing different formats, finding what resonates. Most brands would've given up.
The product selection hits that sweet spot too. They offer a wide selection of apparel, outdoor gear, home goods and accessories from a variety of brands to support the lifestyle of the urban adventurer. You'll find heritage brands like Filson and Patagonia next to their own house brands like Flint and Tinder, plus emerging stuff you probably haven't heard of yet. It's curated in a way that feels like your friend with good taste is showing you around, not some algorithm pushing whatever has the highest margin.
The brand has grown steadily and profitably at a clip just south of 20% year over year for the last five years, with 2025 revenue projected to be about $200 million. Not bad for a company that started bootstrapped and stayed that way for seven years before taking outside investment. Still founder-owned and -controlled, Huckberry was bootstrapped and profitable for its first seven years, reaching tens of millions in revenue before it took its first outside investment in 2018.
What's interesting is how they've basically created their own category. They call it "Everyday Adventure"-that space between hardcore outdoor brands and fashion retailers where most guys actually live their lives. You know, the guy who hikes on Saturday, grabs brunch on Sunday, and needs to look presentable for a client meeting on Tuesday. That's the Huckberry customer, and honestly, that's most of us.