Hush Puppies

Hush Puppies is an iconic American footwear brand founded in 1958, specializing in comfortable casual shoes, boots, and sandals for men, women, and children. A division of Wolverine World Wide, the brand is known for its signature basset hound mascot and commitment to combining timeless style with dependable comfort.

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Hush Puppies customer service

Hush Puppies customer service

Use any of the convenient means below to contact Hush Puppies customer service.

Phone (866) 699-7365
Email [email protected]
Hush Puppies jobs

Hush Puppies jobs

The people of Hush Puppies are all on a journey to build strong careers and deliver award-winning products to consumers around the world. We give our people the resources to do just that - constantly innovate, collaborate, and fully engage with the footwear industries.

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location

Headquarters

9341 Courtland Dr NE
Rockford, MI 49351
(616) 866-5500
[email protected]

Returns

What is the return window?
You may return merchandise purchased on HushPuppies.com at a U.S. DSW store or to Hush Puppies for any reason within 30 days of the original purchase date to receive a full refund via your original form of payment. Return unworn merchandise for any reason within 30 days of the original purchase date.

Do I need a receipt to return an item?
Returns made at a DSW store without the order confirmation or shipping confirmation email will be issued a DSW merchandise credit equal to the current selling price of the merchandise. DSW may limit the number of returns permitted without the order confirmation or shipping confirmation email. Valid ID (driver's license, passport, military ID, or state issued photo ID card) is required for all returns without the order confirmation or shipping confirmation email.

Are there any items that are non-returnable?
Certain merchandise is marked as "FINAL SALE." Merchandise marked as FINAL SALE may not be returned for any reason.

How will I receive my refund?
You will receive an email to confirm a successful return. A credit should appear on your original method of payment within two billing cycles.

Can I return online purchases in-store?
You may return merchandise purchased on HushPuppies.com at a U.S. DSW store. Order on HushPuppies.com and you can now return your Hush Puppies at any DSW retail store across the U.S. for free or send them back to us for a $5 shipping charge.

Editor's Take

So here's the thing about Hush Puppies-they're kind of the footwear equivalent of that reliable friend who's been around forever but somehow never goes out of style. Founded back in 1958, this brand basically invented the whole "casual comfort" shoe category before anyone even knew they needed it.

A division of Wolverine World Wide, Hush Puppies is headquartered in Rockford, Michigan, and they've been quietly revolutionizing how we think about comfortable footwear for over six decades. The brand got its name-and its adorable basset hound mascot-from the idea of "hushing the puppies," which is just delightfully quirky when you think about it.

But here's where it gets interesting. In the mid-90s, when the brand was basically on life support with sales down to a measly 30,000 pairs a year, something unexpected happened. Hush Puppies suddenly became hip in the clubs and bars of downtown Manhattan where young people were buying them at small shoe stores. Fashion designers John Bartlett, Anna Sui, and Joel Fitzpatrick began featuring them in their collections; the shoes were soon worn by celebrities such as Kenneth Clarke, Princess Diana, Jim Carrey, Sharon Stone, David Bowie, Tom Hanks, Ellen DeGeneres and Sylvester Stallone. Talk about a comeback story.

The brand sells everything from casual sneakers to boots, sandals, and dress shoes for men, women, and kids. They're all about that sweet spot between style and comfort-shoes you can actually wear all day without wanting to throw them out a window by 3 PM. And they've managed to stay relevant by embracing both their heritage and modern comfort technology.

Notice how some brands just have that staying power? Hush Puppies is one of those. They've survived fashion trends, economic downturns, and the rise of athleisure (which, let's be honest, killed a lot of traditional shoe brands). Hush Puppies won the prize for best accessory at the Council of Fashion Designers awards dinner in 1995, and they've maintained that reputation for quality ever since.

These days, you can find Hush Puppies at DSW stores nationwide or order directly from their website. They've streamlined their retail strategy to focus on key partnerships and direct-to-consumer sales, which is basically the smart move every footwear brand is making right now. The shoes themselves? Still comfortable, still stylish, still rocking that basset hound logo that somehow makes you smile every time you see it.