Image Skincare
Clinical-grade skincare brand powered by safe, proven ingredients and smart botanicals, recognized as the #1 spa and salon professional skincare brand.
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Image Skincare · Aug 29
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Image Skincare · Aug 29
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Image Skincare · Aug 28
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Image Skincare · Aug 28
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Image Skincare · Aug 28
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Image Skincare · Aug 27
Image Skincare customer service
Use any of the convenient means below to contact Image Skincare customer service.
| Phone | (800) 796-7546 |
| Web | https://imageskincare.com/pages/contact-information |
| Chat | Click to chat |
| [email protected] |
Image Skincare jobs
IMAGE Skincare is not only an exciting, innovative skin care line but is also an exciting place to work. We have positions available throughout the US and within our corporate office located in Lantana, FL. Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide.
View current Image Skincare jobs
Headquarters
7130 Seacrest Blvd
Lantana, FL 33462
(800) 796-7546
[email protected]
Returns
What is the return window?
All return requests for qualified goods with a purchase date greater than 30 days of initial purchase may be returned if there is an expiration date of 1 year or more from the date of the RMA request. Returns for goods with a purchase date greater than 30 days will be subject to a restocking fee of 20% of the actual price paid for the products.
Do I need a receipt to return an item?
For the status of your return please call our Customer Care Department at 1-855-791-5800, Monday through Friday 8:30 AM - 6:00 PM EST and have your account number and approve RMA number available for reference. You need an RMA number and account information to process returns.
Are there any items that are non-returnable?
IMAGE Skincare does not accept returns or exchanges for items not purchased through IMAGE Skincare directly. Additionally, if you purchase IMAGE Skincare products from unauthorized websites, retailers or other unauthorized sources, we will not honor returns, refunds or exchanges of any kind.
How will I receive my refund?
Returns will be processed within 10 days of receipt of shipment. Electronic correspondence will be sent to the main contact on the account when the return has been processed.
Who pays for return shipping?
All shipping costs associated with an approved RMA are the customer's responsibility. Shipping fees paid on initial purchase are not eligible for refunds.
Editor's Take
So here's the thing about Image Skincare-they're basically what happens when someone gets fed up with the beauty industry's nonsense and decides to do something about it. Founded by Janna Ronert after she struggled with rosacea for over 20 years, she literally created their best-selling VITAL C anti-aging serum in her own kitchen. And honestly? That origin story hits different than the usual corporate beauty brand narrative.
They call themselves a "clinical-grade skincare brand powered by safe, proven ingredients and smart botanicals," which sounds like marketing speak until you dig into what they actually mean. According to Kline & Company's 2024 Professional Skincare U.S. Report, they're the #1 spa and salon professional skincare brand-that's not consumer retail, that's the stuff your esthetician uses during facials.
What's interesting is how they've positioned themselves in this weird middle ground between medical-grade and accessible. They're in over 60 countries worldwide, but they're not trying to be everything to everyone. Instead, they focus on what they call "clean clinical skincare"-basically cutting out the fluff ingredients that don't do anything while keeping the actives that actually work.
Their product lineup reads like a greatest hits of skincare concerns: dark spots, fine lines, clogged pores, acne, dry skin, redness, sun protection. But here's where they get smart-rather than just throwing products at problems, they'll evaluate your skin's unique needs to create a "Core 4" personalized regimen. It's like having a skincare consultation without the intimidation factor of a dermatologist's office.
The brand has this whole "Image Now, Age Later" philosophy, which is cheesy but also kind of brilliant. They consistently produce anti-aging, balancing, hydrating, and illuminating technologies, and they're not shy about the science behind it. Their ingredient list reads like a chemistry textbook: retinol, hyaluronic acid, vitamin C, salicylic acid, niacinamide, glycolic acid, peptides-all the heavy hitters that actually have research backing them up.
What really sets them apart is their professional focus. They work with a network of 20,000 skincare professionals, which means when you buy their stuff, you're getting the same formulations that licensed estheticians use in treatments. That's a pretty solid endorsement, considering these are people who see skin problems all day, every day.