Indian Motorcycle

Founded in 1901, Indian Motorcycle is America's First Motorcycle Company, manufacturing premium motorcycles in Spirit Lake, Iowa. The brand offers a diverse lineup including the Scout, Chief, FTR, Challenger, and Roadmaster models, blending classic American styling with modern technology and performance.

All Indian Motorcycle newsletters
Indian Motorcycle customer service

Indian Motorcycle customer service

Use any of the convenient means below to contact Indian Motorcycle customer service.

Indian Motorcycle jobs

Indian Motorcycle jobs

At Indian Motorcycle, we recognize that our success begins with our employees. In turn, it is important that our employees feel valued and appreciated. The pioneering spirit that founded Indian Motorcycle drives us to this day. Our commitment to American craftsmanship is fueled by a passion for enduring quality that produces motorcycles sought after around the world.

View current Indian Motorcycle jobs
location

Headquarters

1900 Highway 71
Spirit Lake, IA 51360
(712) 336-3797

Returns

What is the return window?
Returns must be opened within 30 days of their original delivery date, except during the holiday shopping season. Online purchases placed on or after November 1, 2021, can be returned through January 31, 2021.

Are there any items that are non-returnable?
We do not accept returns for service manuals, oils, lubricants or final sale merchandise. Products deemed to be faulty or incomplete due to customer error will be returned to you, and a refund will not be granted. Original packaging that has been torn open or damaged is considered no longer in new condition and cannot be accepted.

How will I receive my refund?
After we receive your return, we normally process refunds within 2 business days (Monday-Friday). Refunds will be issued back to the original method of payment. Once we issue a refund, the funds are typically available in your account within 10 business days. (Some banks or financial institutions may take longer.)

Who pays for return shipping?
Shipping fees are non-refundable. Unless the product is defective, incorrect or has been damaged in transit, you will be responsible for the costs of returning the product. Customers are responsible for all return shipping charges unless authorized by Polaris, or if you picked up the order from a local dealer.

Can I return online purchases in-store?
All purchases placed using the Ship to Dealer fulfillment method are eligible for free returns. Orders can be returned to your local dealer or mailed back to our Vermillion Return Center.

Editor's Take

So here's the thing about Indian Motorcycle-it's basically America's original rebel on two wheels, and yeah, that matters more than you'd think.

Founded in 1901 by George M. Hendee and Oscar Hedstrom, this wasn't just another motorcycle company trying to make a buck. These guys literally invented the American motorcycle industry. Like, before Indian, Americans didn't even know they wanted motorcycles. During the 1910s, Indian Motorcycle became the largest manufacturer of motorcycles in the world. Think about that for a second-the entire world. Not bad for a couple of bicycle racers from Springfield, Massachusetts.

But here's where it gets interesting. Indian didn't just make bikes; they made history. The Indian Motorcycle factory team took the first three places in the 1911 Isle of Man Tourist Trophy. That's like showing up to someone else's party and winning everything. And they kept that competitive edge burning for decades with their legendary Scout and Chief models.

Fast forward through some rough patches (bankruptcy in 1953, various ownership changes), and in 2011, Polaris Industries purchased the Indian motorcycle marque and moved operations from North Carolina, merging them into their existing facilities in Minnesota and Iowa. Some purists weren't thrilled, but honestly? It saved the brand. Today, the tradition of premium craftsmanship in American manufacturing lives on at the Indian Motorcycle factory in Spirit Lake, Iowa. The factory employs approximately 550 skilled professionals who take great pride in each detail of the assembly process.

What makes Indian different from, say, Harley-Davidson? It's subtle but real. Indian riders tend to be folks who appreciate heritage but aren't stuck in it. The bikes blend classic styling with modern tech-like the Thunderstroke 116 engine that delivers serious torque without sacrificing reliability. You get heated seats, touchscreen displays powered by RIDE COMMAND, and advanced rider aids, all wrapped in that unmistakable Indian aesthetic with the iconic war bonnet logo.

The lineup's pretty diverse too. You've got the Scout for riders who want something nimble and approachable, the Chief for that classic cruiser vibe, the FTR for the sport bike crowd, and the Challenger and Roadmaster for serious touring. Founded in 1901, Indian Motorcycle is an American brand of motorcycles manufactured in Spirit Lake, Iowa, and every single one rolls off that assembly line with a level of attention that's increasingly rare in manufacturing.

Notice how Indian's been crushing it in racing lately? Their King of the Baggers program has been dominating, proving these aren't just pretty bikes-they're serious machines. And that racing DNA trickles down to what you can buy at the dealership.

The community's another thing. Indian riders aren't as... let's say "tribal" as some other motorcycle brands. There's the Indian Motorcycle Riders Group (IMRG) with chapters nationwide, but it feels more inclusive, less exclusive. You'll see Indians at bike nights, rallies, and charity rides without the same level of brand warfare you get elsewhere.

One thing that's kind of fascinating: Guided tours have concluded for the season, but the Indian Motorcycle Visitor Center is open with video tours available anytime Monday-Friday between the hours of 8:00am and 3:00pm (CST). How many motorcycle companies let you walk through their factory? That transparency speaks volumes.

The pricing sits in that premium-but-not-insane range. You're looking at mid-teens to mid-thirties depending on the model, which positions Indian right alongside the competition but with arguably more standard features. And with dealerships in over 40 states, you're never too far from service or support.

Look, Indian Motorcycle isn't trying to be everything to everyone. They're building quality American motorcycles for riders who appreciate craftsmanship, performance, and a heritage that actually means something. In a world of mass-produced everything, that's not nothing.