Invicta Stores
Invicta Stores is an official reseller of Invicta watches, offering expertly crafted timepieces, Italian-made eyewear, and exclusive style accessories for men and women at 30+ retail locations across the US and Puerto Rico.
Invicta Stores customer service
Use any of the convenient means below to contact Invicta Stores customer service.
| Phone | (844) 468-4282 |
| Web | https://invictastores.com/help-contact |
| [email protected] |
Invicta Stores jobs
Invicta Stores is always looking for great team members with varying levels of experience, and finding the right people for the team is significant to their success. Visit www.invictastores.com/careers for an incredible opportunity with Invicta Stores in the retail fashion industry.
View current Invicta Stores jobsHeadquarters
405 SW 148th Ave
Davie, FL 33325
(844) 468-4282
[email protected]
Returns
What is the return window?
Invicta Stores offers a full refund or exchange for all qualified returns made within 30 days of purchase.
Do I need a receipt to return an item?
Yes, qualifying items must be returned with proof of purchase.
Are there any items that are non-returnable?
Yes, clearance products, repair services, warranties, and gift cards are non-refundable.
How will I receive my refund?
Refunds will be issued to the original form of payment for online purchases.
Who pays for return shipping?
Customers can email [email protected] to request a free return shipping label and the company will respond promptly.
Editor's Take
So here's the thing about Invicta Stores - they've basically taken the whole "affordable luxury" concept and run with it in a way that's kind of fascinating. The brand itself dates back to 1837, which gives it this old-world Swiss watchmaking pedigree, but the retail stores? Those are a much newer phenomenon, popping up in malls and premium outlets across the country starting around 2012.
What makes them interesting is the sheer scale of their selection. We're talking about stores that showcase what they claim is the world's largest selection of Invicta-style accessories - not just watches, but Italian-made eyewear and other fashion accessories for both men and women. Walk into one of their 30-plus locations scattered across the US and Puerto Rico, and you're basically stepping into a temple of timepieces where bold, oversized designs reign supreme.
The watches themselves have this unmistakable aesthetic. They're big, they're bold, and they're definitely not for the minimalist crowd. Think chunky bezels, intricate dials, and materials like meteorite, abalone, titanium, and carbon fiber worked into designs that span 30 different collections. The price point is where things get really interesting - these are Swiss-inspired watches that don't require you to take out a second mortgage. That founding principle of offering "supremely crafted timepieces for modest sums" still holds true.
But here's where it gets a bit complicated. Customer experiences seem to swing pretty wildly. Some people absolutely love the in-store experience - the staff is trained to demonstrate the quality and craftsmanship of each piece, and there's something to be said for actually trying on a watch before you buy it. The online shopping experience, though? That's where things get messier. Reviews mention shipping delays, communication issues, and the occasional headache with returns.
Speaking of which, their return policy is pretty straightforward but strict. You've got 30 days to return something, but it needs to be unworn, unsized, and unmodified - basically in the exact condition you received it. Clearance items, warranties, and gift cards are non-refundable, and if you've had the bracelet adjusted or worn the watch even once, you're probably out of luck.
The company operates as Retailing Enterprises LLC and serves as an official reseller of the Invicta Watch Company of America. They've carved out this interesting niche where they're not quite discount, not quite luxury - more like accessible fashion watches for people who want something eye-catching without the Rolex price tag. Whether that appeals to you probably depends on your personal style and how you feel about watches that make a statement.