Irresistible Me
Irresistible Me is a hair extensions and wigs brand offering clip-ins, tape-ins, ponytails, wigs, and hair accessories since 2012. They focus on inclusivity with a wide range of hair textures, colors and lengths.
Irresistible Me customer service
Use any of the convenient means below to contact Irresistible Me customer service.
Headquarters
16 E 34th St
New York, NY 10016
[email protected]
Returns
What is the return window?
Irresistible Me offers a 30-day return policy. Returns are typically processed within 10 business days from the date they receive them at the warehouse, and once processed, their customer care team will reach out to you.
Are there any items that are non-returnable?
Clip-ins, Tape-ins, Ponytails and Volumizers come with separate samples, with the main set sealed, and you cannot break or remove the seal. Wigs and Hair Toppers do not include samples, but you can take them out of their packaging to check color, length, size, and texture, however they cannot be altered in any way as they cannot accept them back if altered.
Who pays for return shipping?
Exchanges and returns are free for US customers. International customers must cover shipping fees for exchanges or returns, and they don't provide prepaid return labels for international returns.
How do I start a return online?
To exchange or return your extensions, you need to contact them. You ship it to Elogistic / Irresistible Me Returns (EL115), 1175 Florence Columbus Road, B25-B26, Bordentown, NJ, 08505, United States, and email them the tracking number at [email protected] as they need the tracking number to confirm receipt and processing of your return.
Editor's Take
So here's the thing about Irresistible Me-they've basically carved out this interesting niche in the hair extension world since 2012, and honestly, it's kind of fascinating how they've positioned themselves. Since 2012, they're offering clip-ins, tape-ins, ponytails, wigs, and more, but what really sets them apart isn't just the product range.
The company's whole approach feels refreshingly direct-to-consumer in a way that actually matters. Direct-to-customers, fully independent-and you can tell they mean it. They're not trying to be everything to everyone, but they are trying to be inclusive in ways that actually count. They are the first brand to offer a wide range of hair textures, colors and lengths because they value inclusivity.
What's interesting is their pricing strategy. Save up to $200 on extensions, $400 on wigs compared to competitors, which is significant when you're talking about quality human hair products. And they've got this 99% Quality Satisfaction Rate that they're pretty proud of-though like any beauty brand, customer experiences vary pretty widely based on reviews.
But here's what caught my attention: They donate $1 for every purchase to help support women on their breast cancer journey with National Breast Cancer Foundation. That's not just marketing fluff-it's a consistent commitment that shows up across their messaging.
The technical side is solid too. Multi-tonal coloring technique for optimal blending and ethically-sourced hair, vetted partners. These aren't just buzzwords when you're dealing with human hair products-sourcing and processing actually matter for longevity and appearance.
Their return policy is pretty customer-friendly: 30-day return policy with free exchanges and returns for US customers. Though international customers have to cover shipping, which is pretty standard for smaller brands.
The company's grown to serve over 200k customers worldwide, which gives you a sense of their scale-not massive, but definitely established. And with annual revenue of $1.8M as of August 2024, they're in that sweet spot of being big enough to be reliable but small enough to still feel personal.