Itzy Ritzy
Itzy Ritzy creates stylish, functional baby products including diaper bags, toys, pacifiers, and accessories for modern parents who want to parent in style.
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Itzy Ritzy · Jun 22
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Itzy Ritzy · Jun 16
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Itzy Ritzy · Jun 14
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Itzy Ritzy · Jun 10
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Itzy Ritzy · Jun 09
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Itzy Ritzy · Jun 04
Itzy Ritzy customer service
Use any of the convenient means below to contact Itzy Ritzy customer service.
| Phone | (888) 791-6160 |
| Web | https://www.itzyritzy.com/pages/contact-us |
| [email protected] |
Itzy Ritzy jobs
Itzy Ritzy is exactly as much fun as you would imagine a place to work could be, if not more. Think you're up for the challenge? Show us what you've got!
View current Itzy Ritzy jobs
Headquarters
1665 Quincy Ave, Suite 179
Naperville, IL 60540
(630) 716-6390
Returns
What is the return window?
We will accept unused and unwashed items with original packaging for returns and exchanges within thirty (30) days of purchase on the Itzy Ritzy website.
Do I need a receipt to return an item?
You must obtain a return authorization (RA) number in order to return any product. This number serves as your authorization number and our reference number for the return.
Are there any items that are non-returnable?
All returned merchandise must be unused and unwashed with original packaging with all tags and packing materials included. Any item that has been used or washed is NOT eligible for return.
How will I receive my refund?
Returns will receive a refund issued in the original form of payment. Items purchased at a discount can only be exchanged for merchandise credit.
Who pays for return shipping?
The original shipping charges are NOT refundable, and the customer must pay to ship the product back to Itzy Ritzy.
Editor's Take
You know what's wild about Itzy Ritzy? They basically took the whole "diaper bag" concept and said, "What if this didn't look like medical equipment?" And honestly, thank goodness someone did.
Started by Kelly Douglas and Brian Douglas in 2007, this isn't just another baby brand throwing pastels at everything. These folks get that modern parents want gear that actually works-and doesn't scream "I haven't slept in six months" from across the Target parking lot.
The thing that really sets them apart is how they've nailed the sweet spot between function and style. Their collection spans stylish diaper bags, baby toys, and more, but it's not just about looking good. Ever tried to find your keys in a black hole of a diaper bag while your toddler's having a meltdown? Yeah, Itzy Ritzy actually thought about that stuff.
What's kind of brilliant is their approach to community. They're a community-driven, omni-channel consumer brand focused on innovative, functional, on-trend baby products for parents. Notice how they didn't say "for moms"? That's intentional. They're speaking to all parents who want to feel like themselves while navigating the chaos of raising tiny humans.
The numbers tell a pretty compelling story too. They've got chainwide placement at 1800 Target stores, 3500 Walmart stores, and thousands of other national and specialty retailers. That's not luck-that's a brand that figured out what parents actually need.
But here's what really gets me: they're not trying to reinvent parenting. They're just making it a little less... well, terrible-looking. At Itzy Ritzy, we believe parenting in style is possible. We've worked hard to make a collection of baby, toddler, and lifestyle accessories that provide smart solutions to everyday challenges since 2009. And since we believe in beauty and brains, our smart solutions are also fashion forward and very on trend.
The fact that they've managed to stay relevant and keep growing in such a crowded market says something. In April 2021, Itzy Ritzy received a strategic investment from TZP Group, which suggests they're doing more than just making pretty bags-they're building something that actually works for families.
Honestly? I think they've cracked the code on something a lot of brands miss: parents don't want to disappear into their role. They want gear that helps them stay organized, look put-together, and maybe even feel a little bit like the person they were before they started carrying around seventeen different types of wipes.