Jarrow Formulas

Jarrow Formulas is a formulator and supplier of science-backed nutritional supplements, specializing in probiotics, vitamins, and minerals. Founded in 1977 in Los Angeles, the company is recognized as the #1 probiotic brand for customer satisfaction and manufactures products in cGMP-certified facilities.

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The goal of Jarrow Formulas is to promote optimal health with high-quality, effective, affordable, and superior formulation of dietary supplements. Our staff of scientists and health professionals are actively involved in clinical studies and continually work with researchers from universities and institutes around the world. Jarrow Formulas strives to provide the best service and technical information to consumers.

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location

Headquarters

1818 S Robertson Blvd
Los Angeles, CA 90035
(310) 204-6936
[email protected]

Returns

What is the return window?
Customers may return any product purchased from our website within 60 days of the date of purchase for a full refund of the purchase price or replacement product. For products purchased from authorized sellers (not directly from Jarrow's website), you may request a refund or replacement product within 45 days of the date of purchase.

Do I need a receipt to return an item?
Jarrow Formulas reserves the right to verify information, require a valid proof of purchase, and to deny Guarantee requests in its discretion in cases of suspected fraud or where Jarrow Formulas concludes that the purchaser has abused the Satisfaction Guarantee. To submit a Guarantee request, please contact us at (866) 459-4154 or [email protected] and have information available regarding where and when you purchased your product, as well as proof of purchase.

Who pays for return shipping?
Jarrow Formulas reserves the right to request that the product be provided to Jarrow Formulas. If such request is made, Jarrow Formulas will provide a prepaid shipping label. Jarrow Formulas will reimburse customers for all standard shipping and handling fees for the return of Eligible Products covered by this Warranty.

How will I receive my refund?
Customers may return any product purchased from our website within 60 days of the date of purchase for a full refund of the purchase price or replacement product. Refunds are issued via the form of payment used for the original purchase.

Editor's Take

Here's the thing about the supplement industry-it's kind of a Wild West situation. You've got companies slapping labels on bottles with ingredients nobody can pronounce, making claims that sound too good to be true (because they usually are), and basically hoping you won't ask too many questions. But then there's Jarrow Formulas, and they're playing a completely different game.

Founded in 1977 in Los Angeles, supplements orders would be personally delivered to the doorsteps of local health food stores. Picture that for a second-the founder literally driving around LA with boxes of vitamins. That's not how you build a business if you're just trying to make a quick buck. That's how you build something when you actually believe in what you're selling.

Fast forward nearly 50 years, and Jarrow's become this quiet powerhouse in the supplement world. They've been recognized as the #1 probiotic brand for customer satisfaction, according to ConsumerLab.com's Survey of Supplement Users for 2021. That's not nothing. ConsumerLab doesn't mess around-they're the ones actually testing this stuff to see if what's on the label matches what's in the bottle.

What really sets Jarrow apart is this almost obsessive focus on science. The company's professional staff is actively involved in clinical studies and in working with researchers from universities, institutes and other academic environments around the world. Most supplement companies are basically repackaging the same generic formulas everyone else uses. Jarrow's out here partnering with actual researchers, publishing findings in scientific journals, and listing strain identifications on their probiotic labels so you know exactly what you're getting.

And here's where it gets interesting-most Jarrow Formulas products are manufactured by its sister company, Jarrow Industries, in a state-of-the-art Current Good Manufacturing Practices (cGMP) certified factory in Santa Fe Springs, California. They're not outsourcing to some mystery facility overseas. They control the whole process, from testing raw materials to packaging the final product. That level of vertical integration is rare in this industry.

Their product line is massive-over 400 dietary supplements covering everything from probiotics (their specialty) to bone health, cardiovascular support, and cognitive function. But they're not just throwing stuff at the wall to see what sticks. Take their Bone-Up formula, for example. It's won industry awards and has actual clinical trial findings published in scientific journals. Or their Ubiquinol QH-absorb, which is clinically shown to increase CoQ10 levels by 7x over baseline. These aren't marketing claims-they're backed by real data.

The probiotic thing deserves special attention. Jarrow Formulas has been a probiotic pioneer for over 30 years, from first introducing multi-strain formulas and pre-release testing of its products in 1986 to combining shelf stability with enteric coating nearly 20 years ago. They were doing this stuff before probiotics became trendy, before every wellness influencer was hawking gut health supplements. And they list the actual strain identifications on every bottle-something most companies won't do because it would reveal they're using generic, unstudied strains.

Now, nobody's perfect. The supplement industry has its issues, and Jarrow's had its moments too. Back in 2005, they had to recall some Ginkgo biloba products because the potency was below label claims. But here's the thing-they actually issued the recall. They didn't try to hide it or make excuses. That kind of transparency matters.

The company's also evolved over time. In 2020, founder Jarrow Rogovin sold to private equity firm New Mountain Capital, though he stayed on as chairman. Some people worry when PE firms get involved, but so far, the quality seems to have held up. The new resources have actually helped expand their reach while maintaining those scientific standards that made them reputable in the first place.

What's maybe most telling is how they approach customer service. Customer service is available Monday through Friday from 7:00am - 4:00pm PST for order questions, and 8:00 a.m - 4:00 p.m PST for product questions. Real humans answering phones. In an age where most companies hide behind chatbots and automated systems, that's refreshing.

So yeah, if you're looking for supplements that are actually backed by science rather than just marketing hype, Jarrow's worth checking out. They're not the cheapest option out there, but you're paying for quality control, research, and formulations that have been studied and refined over decades. Sometimes you get what you pay for.