Jax n Daisy, Inc.
Jax n Daisy specializes in antifungal, antibacterial dog shampoos and lotions designed to treat skin irritations, hot spots, and allergies using natural ingredients and essential oils.
Jax n Daisy, Inc. customer service
Use any of the convenient means below to contact Jax n Daisy, Inc. customer service.
| Phone | (302) 387-3543 |
| Web | https://www.jaxndaisy.com/pages/contact |
| [email protected] |
Headquarters
1585 Mckee Rd. Suite 3
Dover, Delaware 19904
(302) 387-3543
[email protected]
Returns
What is the return window?
Jax n Daisy offers a 60 Day Money Back Guarantee on all of their products, excluding gallons and accessories.
Who pays for return shipping?
Shipping the product(s) back to them is solely at your expense, as they do not provide pre-paid return labels. The shipping charges that you paid at the time of purchase are also non-refundable.
Are there any items that are non-returnable?
Gallons and accessories are excluded from the 60 Day Money Back Guarantee.
How will I receive my refund?
Once the product(s) are received by Jax n Daisy, you will be refunded for the amount of the products and it will be posted to your account within 5-7 business days, depending on your bank provider.
Editor's Take
So here's the thing about Jax n Daisy-it's basically the pet care equivalent of that friend who swears by essential oils for everything, except this time they actually created something that works. The company claims a 99% success rate with their antifungal, antibacterial dog shampoo and lotion, which honestly sounds too good to be true until you dig into what they're actually doing.
The whole operation started when the creator, an essential oil enthusiast, began developing shampoos and lotions for personal use, found they were soothing to her own skin, and out of curiosity started using them on her pets. It's one of those "happy accident" origin stories that feels authentic rather than manufactured for marketing.
What sets them apart is their approach to treating skin issues that typically send pet owners running to expensive vet visits. Their products target dermatitis caused by allergies, flea bites, and environmental conditions, using natural ingredients like Lemon Oil, Witch Hazel, Lavender, and Rosemary infused with carrier oils of Hempseed, Avocado and Grapeseed. The magic ingredient seems to be chlorhexidine gluconate-a broad-spectrum antimicrobial that's gentle enough for daily use but effective against the nasty stuff causing your dog's misery.
And they're not just throwing around claims. They offer a 60 Day Money Back Guarantee, which is pretty bold for a company that could easily hide behind "results may vary" disclaimers. Based in Dover, Delaware, they're open Monday through Friday 9:00 am to 4:00 pm EST and ship same-day if you order by 1:00 pm.
The product line has expanded beyond the original shampoo and lotion duo to include pet wipes, specialty shampoos like "Sweet As Honey" and "Pawpaya," and even gallon sizes for groomers. But the core mission remains the same: making affordable, effective pet products that are pleasant and safe for everyone.