Jessica Simpson Collection
The Jessica Simpson Collection is a women's fashion brand offering clothing, shoes, accessories, jewelry, handbags, and home goods. Founded in 2005, the brand focuses on accessible, affordable style for everyday women across multiple product categories.
Jessica Simpson Collection customer service
Use any of the convenient means below to contact Jessica Simpson Collection customer service.
Headquarters
14622 Ventura Blvd Ste 411
Sherman Oaks, CA 91403
[email protected]
Returns
What is the return window?
You may return items for a refund within 14 days of receipt of your purchase. Items received outside of the specified returns period will not be accepted.
Are there any items that are non-returnable?
Any item marked "Final Sale" is not eligible for return or exchange unless the product is proven to have arrived defective. The company does not accept returns on any items purchased from another retail store, and customers should contact the retailer where they purchased the item.
How will I receive my refund?
Your return will be inspected within 3-5 business days of receipt. If in acceptable condition, a credit will be automatically issued back to your original form of payment in 3-5 business days. You will receive an email from jessicasimpson.com once the refund has been issued.
Who pays for return shipping?
All returns are charged a $8.99 restocking fee. If it is agreed that your product was damaged before arriving to you, the company will refund you that restocking fee. The return shipping fee and processing fee is deducted from the original order cost, and original shipping is not refunded.
How do I start a return online?
You must use the return portal to return your items. Items returned without using the portal will not be accepted. Items must be shipped within 28 days of receiving your return shipping label, and items sent after 28 days will not be accepted.
Editor's Take
Here's the thing about Jessica Simpson's fashion empire that most people don't realize-it's basically the anti-celebrity brand. While everyone else was chasing Fashion Week clout and trying to be the next Kardashian collab, Simpson quietly built something that hit $1 billion in sales by 2015. Not bad for someone who started with a shoe line back in 2005.
The brand's origin story is kind of perfect, actually. Simpson launched it as a shoe collaboration with Nine West co-founder Vince Camuto, and instead of slapping her name on whatever looked trendy, she focused on something radical: making clothes that regular women actually wanted to wear. You know, the kind of stuff you'd grab for a Tuesday morning meeting or a weekend brunch without overthinking it.
But here's where it gets interesting. In 2021, Simpson's parent company Sequential Brands filed for bankruptcy, and by 2024 the brand was collaborating exclusively with Walmart in 800 stores. That's not a downgrade-that's strategic. While other celebrity brands were dying in department stores, Simpson doubled down on accessibility.
The collection now spans way more than shoes. We're talking clothing, handbags, jewelry, sunglasses, luggage, even home goods like bedding and blankets. It's the kind of range that happens when you've been in the game for two decades and actually understand what your customer needs. Not wants-needs. There's a difference.
And look, Simpson's been pretty open about the fact that she doesn't design every piece herself. She's got approval on everything, but she's built a team. That's actually smart business, not some dirty secret. She's said she knows how to communicate with fashion and understands the stories that people want to tell when they're putting on clothes. That's the whole game right there.
The brand's aesthetic? Think accessible Western-glam meets everyday confidence. Denim that actually fits, boots you can walk in, jewelry that doesn't scream "look at me" but definitely gets noticed. It's for the woman who has 15 minutes to get dressed and wants to look like she spent an hour. You know, most of us.
What makes the Jessica Simpson Collection work when so many celebrity brands crash and burn is that it never pretended to be something it wasn't. No limited drops. No artificial scarcity. Just solid pieces at prices that don't require a payment plan. Sometimes the most revolutionary thing you can do in fashion is just be reliable.