Karma and Luck

Karma and Luck is a spirit-centered modern lifestyle brand offering high-vibrational jewelry and home decor curated by intention and inspired by timeless traditions from around the world. Founded in 2015 in Las Vegas, the brand celebrates diverse cultures through fair trade, handcrafted products featuring healing crystals, gemstones, and spiritual symbols.

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Karma and Luck customer service

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Karma and Luck is a spirit-centered modern lifestyle brand offering high-vibrational jewelry and home decor that is curated by intention and inspired by timeless traditions. We celebrate diverse cultures and spiritual growth, and our fair trade, handcrafted products unite cultures around the world. Our team is ever-expanding, just as we are as individuals.

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location

Headquarters

1945 E. Russell Road, Ste. 208
Las Vegas, NV 89119
(702) 868-1438
[email protected]

Returns

What is the return window?
All orders can be returned/exchanged for a full refund within 30 days, with proof of purchase with Karma and Luck. For the holiday season, purchases made between November 6, 2024, and December 24, 2024, are eligible for replacement or exchange until January 31, 2025, though the standard 30-day return policy still applies for refunds.

Are there any items that are non-returnable?
Sale items, earrings, and engraved collections cannot be returned or exchanged. Sale items are non-refundable. The scents collection, sage sticks, candles, and soaps cannot be returned or exchanged after being opened or used.

How will I receive my refund?
Please allow 1-3 business days to process your item upon arrival at the facility. For credit card refunds, please allow 10-15 days for the refund to be reflected on your account, excluding any shipping fees from your original order.

Who pays for return shipping?
Shipping fees are non-refundable. Return labels will be provided only for damaged or defective products within the policy time. For standard returns, customers are responsible for return shipping costs.

Editor's Take

So here's the thing about Karma and Luck - it's basically what happens when someone decides spiritual jewelry doesn't have to look like your grandmother's crystal collection. Founded in 2015 in Las Vegas, this brand has kind of carved out this interesting space where ancient symbolism meets modern design, and honestly? It works.

The founder, Vladi Bergman, grew up in Haifa, Israel, a city known for its spiritual diversity, and you can tell that background influences everything. He traveled around sourcing gemstones and symbols from different cultures - we're talking evil eyes from the Middle East, jade from Asia, healing crystals from Brazil. The whole concept is about bridging that gap between Eastern traditions and Western aesthetics, which sounds kind of lofty until you see the actual pieces.

What's interesting is they're not just selling jewelry. They offer spiritual jewelry and home decor - think Feng Shui trees, protection bracelets with red strings, those iconic evil eye symbols. And they've gotten pretty big. They have 243K followers on Instagram, and they've expanded to multiple locations across major cities like New York, Miami, and LA. You'll find them in places like Grand Central Terminal and various Vegas hotels.

But here's where it gets real - the reviews are... mixed. Some people absolutely love their pieces and the whole spiritual vibe. Others? Not so much. There are complaints about quality issues, customer service that's hard to reach, and a return policy that's stricter than you'd expect. They offer a 30-day return window with proof of purchase, but sale items are non-refundable, and you're paying for return shipping yourself.

The price points vary wildly - you can find red string bracelets for under $60, but some pieces go for $200+. And notice how they're always running some kind of sale? That's part of their strategy. They partner with fair trade artisans globally, which is admirable, and they donate to Make-A-Wish Southern Nevada.

What makes them different from other jewelry brands is that intentionality thing. Each piece supposedly has meaning - whether it's for protection, love, abundance, whatever you're manifesting. They even bless items with singing bowls before shipping. Is it marketing? Sure. But for people who are into that spiritual lifestyle, it resonates. They're not trying to be Tiffany's - they're trying to be your modern spiritual companion, and for a lot of customers, that's exactly what they want.