Kate Spade New York
Kate Spade New York is a global lifestyle brand known for designer handbags, clothing, jewelry, shoes, and accessories that spark extraordinary moments for everyday life.
Kate Spade New York customer service
Use any of the convenient means below to contact Kate Spade New York customer service.
| Phone | (866) 999-5283 |
| Web | https://www.katespade.com/contact-us |
| Chat | Click to chat |
| [email protected] |
Kate Spade New York jobs
Kate Spade New York's global headquarters is situated over three floors at 2 Park Avenue, an art deco landmark building in a bustling, thriving neighborhood adjacent to NoMad and Flatiron. We also have corporate offices around the world, including in London, Tokyo, and Shanghai.
View current Kate Spade New York jobsHeadquarters
2 Park Avenue
New York, NY
(866) 999-5283
Returns
What is the return window?
You have 30 days to return merchandise that must be unused, unworn, and in good condition with original hangtags and packaging attached.
Do I need a receipt to return an item?
You need your original proof of purchase when you call, email or stop by for returns. The product must be returned along with the proof of purchase.
Are there any items that are non-returnable?
Final sale merchandise includes Kate Spade New York by Lenox items, Jack Spade products, fragrances, and merchandise discounted by 50% or greater off the original price. All outlet orders and items marked "Final Sale" are not eligible for returns, exchanges, or price adjustments.
How will I receive my refund?
Your refund will be issued within 5 to working days after verifying by the company. Refunds will be issued in the form of the original payment method you used initially.
Editor's Take
Kate Spade isn't just another handbag brand-it's basically the friend who always knows how to make ordinary Tuesday feel a little more special. And honestly? That's exactly what they've been doing since 1993.
The whole thing started when Kate Brosnahan Spade got frustrated trying to find the perfect handbag. You know that feeling when you're searching everywhere for something specific and it just doesn't exist? She literally made construction paper samples in her apartment until she figured it out. Six bags called "Sam" launched the brand, and suddenly everyone wanted that sleek-meets-colorful aesthetic that nobody else was doing.
What's fascinating is how they've managed to stay true to that original vision while growing into this massive global lifestyle brand. We're talking 200+ specialty shops across North America alone, plus another 150+ internationally. But walk into any Kate Spade store and you'll still feel that same "joy colors life" philosophy that started it all.
The numbers tell quite a story too. Parent company Tapestry reported that Kate Spade attracted about 500,000 new customers in just one quarter through digital channels, with plans to grow the brand to $2 billion. That's not happening by accident-it's because they've figured out how to make accessories that feel both aspirational and totally wearable.
Their social media game is pretty impressive too, especially on TikTok where they've seen some serious organic growth. The #KateSpadeNYHappyDance hashtag got 950 million views in 24 hours, which is wild when you consider they only have a few thousand TikTok followers compared to their 3 million on Instagram.
But here's what really sets them apart: they've never lost that sense of optimism. Whether it's their signature spade flower prints, those perfectly structured handbags, or the way they describe their mission as "sparking extraordinary moments for everyday," everything feels intentionally uplifting. In a world that can feel pretty heavy sometimes, Kate Spade manages to be the brand equivalent of finding a twenty-dollar bill in your coat pocket.